Logan Parker
Chandler
Summary
A talented and passionate individual that can take pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server/Bartender/Trainer
Olive Garden
12.2021 - Current
- Cultivated warm relationships with regular customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, cooking methods and allergy concerns.
- Mixed both standard and specialized drink orders using liquor, mixers, sugars and fruits.
Operations Manager
Peter Piper Pizza Inc
11.2018 - 01.2022
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Collaborated with staff to maximize customer satisfaction and streamline procedures
- Improved morale and management communication by creating employee recognition and rewards practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Education
Psychology
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ12.2025
High School Diploma -
Perry High School
Gilbert, AZ05.2019
Skills
- Business and Operations Management
- Quality assurance and control
- Team Building
- Cash Handling
- ID verification
- Menu Memorization
- Food Preparation and Safety
- High-Volume Dining
- Order Accuracy
- Pos Operation
- Anticipating Guest Needs
- Cocktail Knowledge
- To-Go Order Preparation
Timeline
Server/Bartender/Trainer
Olive Garden
12.2021 - Current
Operations Manager
Peter Piper Pizza Inc
11.2018 - 01.2022
Psychology
Maricopa Community Colleges - Chandler-Gilbert Community College
High School Diploma -
Perry High School
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