Lola Hill
Tempe
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Server
Makutu's Island
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Line Crew Member
Cava Grill
08.2024 - 05.2025
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Participated in staff training sessions to develop new skills and improve performance.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
- Contributed to a positive work atmosphere, fostering a supportive environment for all team members.
- Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Order taking
- Professionalism and courtesy
Certification
Food Handlers Card
Timeline
Front Line Crew Member
Cava Grill
08.2024 - 05.2025
Cashier/Server
Makutu's Island
05.2022 - Current
Bachelor of Science - Psychology
Arizona State University
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