Lorelei Pernick
Flagstaff
Summary
Dynamic and detail-oriented professional with experience at Crumbl, excelling in customer service and food safety. Proven ability to enhance workflow efficiency and maintain organized systems, while fostering team cooperation. Multilingual in American Sign Language, I effectively engage with diverse clientele, ensuring a positive experience . Offering strong administrative abilities and readiness to learn and develop in professional environment. Brings foundational understanding of organizational skills and document handling and is adept at data entry and maintaining accurate records. Ready to use and develop organizational and record-keeping skills in administrative roles.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl
10.2024 - 07.2025
- Maintained cleanliness of workstations, following health and sanitation guidelines during food preparation.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Engaged with customers to provide product information and promote daily specials effectively.
- Complied with health and safety codes to protect staff and customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Filing Clerk
Farmers Insurance Agency
07.2023 - 04.2024
- Organized and maintained physical and digital filing systems to ensure efficient document retrieval.
- Processed incoming and outgoing correspondence, ensuring timely distribution to relevant departments.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
Education
Bachelor of Arts - Psychology
Northern Arizona University
Flagstaff, AZ05-2029
High School Diploma -
Mountain Ridge High School
Glendale, AZ05-2025
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Adaptive and creative
- Time management
- Multilingual in American Sign Language
- Team cooperation
- Clear communication
- Organizational skills
Languages
American Sign Language
Native or Bilingual
Timeline
Baker
Crumbl
10.2024 - 07.2025
Filing Clerk
Farmers Insurance Agency
07.2023 - 04.2024
Bachelor of Arts - Psychology
Northern Arizona University
High School Diploma -
Mountain Ridge High School