LOREN BYDONE
Lukachukai
Summary
Healthcare IT professional with 4+ years of experience supporting hospital, clinical, and enterprise IT environments. Demonstrated ability to support Windows server platforms, system monitoring, backups, patching, virtualization, networking, and end-user support. Strong background working in mission-critical healthcare settings requiring accuracy, documentation, and operational reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Systems Engineer
Omnicell
Remote
04.2023 - Current
- Coordinated and executed system upgrades across hospital environments supporting pharmacy and clinical operations.
- Supported Windows Server infrastructure including configuration, patching, validation, and troubleshooting.
- Assisted with daily system monitoring, log analysis, and structured escalation for complex issues.
- Supported VMware virtualized environments, enterprise storage systems, and hybrid on-prem infrastructure.
- Worked directly with hospital IT teams, vendors, and internal engineering groups to ensure smooth deployments.
- Provided onsite and remote technical support, including travel to clinical sites as required.
- Maintained detailed documentation including upgrade logs, procedures, and operational records.
Information Technology Specialist
U.S. Army Reserve
06.2017 - Current
- Provided technical support to personnel for troubleshooting hardware issues.
- Collaborated with team members to implement cybersecurity protocols.
- Managed IT systems and networks to ensure operational readiness.
Windows System Administrator
Naval Nuclear Laboratory
07.2022 - 03.2023
- Installed, configured, and upgraded Windows workstations and servers in a regulated environment.
- Performed backup operations and recovery validation to confirm data integrity and continuity.
- Monitored systems for errors, conflicts, or performance degradation and resolved issues proactively.
- Supported infrastructure stability through routine maintenance and troubleshooting.
Help Desk Technician Tier II
Tuba City Regional Health Care Corporation
Tuba City
07.2021 - 07.2022
- Delivered Tier II IT support in a hospital environment supporting clinical and administrative users.
- Troubleshot Windows workstations, printers, applications, and access issues.
- Assisted with Active Directory account administration and workstation deployments.
- Escalated infrastructure issues with clear documentation to systems teams.
- Supported uptime-critical healthcare workflows impacting patient care.
Education
Associate Degree - Information Technology
Purdue University Global
West Lafayette, IN01.2021
Bachelor of Science - Cybersecurity
Western Governors University
Salt Lake City, UTSkills
- Windows Server 2019/2022
- Windows 10
- Active Directory
- DNS
- DHCP
- Group Policy
- VMware
- SAN/NAS storage
- TCP/IP
- VPN
- LAN/WAN
- System monitoring
- Backup and recovery
- Patch management
- Hospital IT environments
- Clinical systems support
Websites
Certification
- CompTIA A+
- CompTIA Security+ CE
Military Service
U.S. Army Reserve, Information Technology Specialist, 06/01/17, Present
Timeline
Systems Engineer
Omnicell
04.2023 - Current
Windows System Administrator
Naval Nuclear Laboratory
07.2022 - 03.2023
Help Desk Technician Tier II
Tuba City Regional Health Care Corporation
07.2021 - 07.2022
Information Technology Specialist
U.S. Army Reserve
06.2017 - Current
Associate Degree - Information Technology
Purdue University Global
Bachelor of Science - Cybersecurity
Western Governors University