Lori Anderson
Goodyear,AZ
Summary
Dynamic administrative professional dedicated to fostering a collaborative and growth-oriented work environment. Committed to leveraging strong organizational skills and attention to detail to enhance operational efficiency. Eager to embrace opportunities for advancement while supporting team objectives and driving success. Passionate about cultivating a workplace culture that values innovation and encourages professional development.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead RPO
Integrity Staffing
Joliet, IL
06.2024 - 01.2026
- Verifying Candidate information
- Administering required drug testing for candidates
- Conducting and evaluating required language comprehension testing for all candidates.
- Collection, verification and submitting required I-9 information and documentation for all candidates.
- Submittal of photos and needed info for access badge approval.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Recruiter
Help at Home
Joliet, IL
10.2022 - 09.2023
- Developed targeted recruitment strategies to attract top talent in home care services.
- Created and delivered HR training sessions to staff, managers and executives.
- Streamlined candidate screening processes, improving time-to-hire efficiency across all roles.
- Facilitated onboarding sessions, enhancing new hire integration into organizational culture.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Operated and maintained applicant tracking and candidate management systems.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
Administrative Assistant
Mico Logistics
Joliet, IL
01.2021 - 02.2022
- Coordinated schedules and appointments for executives, optimizing time management and operational efficiency.
- Managed correspondence and communications, ensuring timely responses to inquiries and requests.
- Developed and maintained filing systems, enhancing document retrieval and organization processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed filing system, entered data and completed other clerical tasks.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Sales & Reservations Agent
U-haul Moving & Storage Sales and Reservations
Phoenix, AZ
04.2008 - 11.2020
- Managed customer reservations using proprietary software to ensure accurate booking and resource allocation.
- Assisted customers with inquiries, providing clear information on services and availability.
- Processed rental agreements and payments efficiently to facilitate smooth transactions.
- Collaborated with team members to enhance customer service delivery and resolve issues promptly.
- Monitored inventory levels of rental equipment, ensuring optimal availability for customer needs.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Updated reservation records with high accuracy, maintaining integrity of booking information.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Resolved various issues and discrepancies for customers.
- Provided personalized assistance for guests with specific needs or requests, fostering positive relationships and repeat business.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
Education
GED -
Joliet Central High School
Joliet, IL01.1993
Skills
- Excel, Microsoft office, windows, ATS, CRS, productivity software and other various programs
- Various online job board recruitment hiring platforms & social media recruiting and marketing
- Data Entry, Customer service and support
- Leadership, Administrative, Interpersonal Skills
- Office personal and client and staffing management and retention
- FMCSA (Federal Motor Carrier Safety Administration) regulations
- Recruitment , interviewing, onboarding and inprocessing of clients
- Organization and time management
- Decision-making
- Multitasking Abilities
- Problem-solving
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Driver's License
- April 2019 to April 2026
Languages
English
Timeline
Lead RPO
Integrity Staffing
06.2024 - 01.2026
Recruiter
Help at Home
10.2022 - 09.2023
Administrative Assistant
Mico Logistics
01.2021 - 02.2022
Sales & Reservations Agent
U-haul Moving & Storage Sales and Reservations
04.2008 - 11.2020
GED -
Joliet Central High School