Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori TooToo

Coolidge

Summary

Dynamic professional with a strong background in customer service and cash handling at Cypress Bingo Hall. Recognized for building lasting customer relationships and maintaining a balanced cash drawer. Proven ability to enhance operational efficiency and ensure compliance, demonstrating reliability and a commitment to excellence in every interaction.

Overview

33
33
years of professional experience

Work History

Cashier/Money Handler

Cypress Bingo Hall
08.2021 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.

Payroll Auditor

State Compensation Insurance Fund, SCIF
11.1991 - 12.2022
  • Fostered a culture of continuous improvement within the organization through proactive identification of opportunities for streamlining workflows.
  • Ensured compliance with federal, state, and local regulations by staying current on payroll tax laws and requirements.
  • Implemented best practices for maintaining confidentiality of sensitive employee information throughout the audit process.
  • Elevated overall company performance by ensuring that key performance indicators were accurately tracked through regular monitoring of payroll metrics.

Education

General Studies

Artesia High School
Lakewood, CA
06-1977

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management

Timeline

Cashier/Money Handler

Cypress Bingo Hall
08.2021 - 03.2025

Payroll Auditor

State Compensation Insurance Fund, SCIF
11.1991 - 12.2022

General Studies

Artesia High School

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Lori TooToo