LorieJane Ruiz

• Complete escrow transactions by assessing and resolving requirements, preparing and reviewing closing documents, and disbursing funds.
• Provided timely updates and addressed inquiries from sellers, buyers, agents, and lenders to ensure clear communication throughout the transaction process.
• Communicate frequently with all parties of the transaction to obtain necessary information, explain procedures, and answer questions.
• Completed escrow transactions by assessing and resolving requirements, preparing and reviewing closing documents, and disbursing funds to facilitate successful closings.
• Collaborated with title department to identify and resolve title issues, ensuring smooth transaction flow.

• Deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
• Leveraged knowledge of bank products and services to strengthen and expand client relationships.
• Provided exceptional customer experience by identifying product or service needs for targeted referral opportunities.
• Provide full-service banking by processing all financial transactions accurately and in a timely manner within established authorized limits.
• Process transactions, including cash, deposits, and wire transfers.
• Assessed customer interests and needs to match them with suitable financial services, including loans, credit/debit cards, and savings accounts.
• Perform all duties in compliance with laws, regulations and bank policies and procedures.
• Adhere to the bank’s security policies while maintaining confidentiality of bank records and client information.

GPA: 3.41 GPA

Dean's List 2018-2020

• Graduated in Top 10 of my class
• GPA: 3.94 GPA