Lorraine Peraza
Queen Creek,Arizona
Summary
Experienced and accomplished Project Coordinator Professional with substantial experience in customer service, accounting, insurance verification, material and case management, and compliance. Outstanding team player distinguished for conducting detailed evaluations of customer accounts and developing effective recommendations to resolve a broad range of issues. Ability to multi-task and prioritize several tasks without compromising quality of work. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
11
11
years of professional experience
Work History
Starts Coordinator
Younger Brothers Door and Trim
04.2015 - Current
- Create bill of materials and examines estimates of material, production costs, performance requirements, and delivery schedules to insure completeness and accuracy
- Track and manage the starts schedule including permit status, design center appointments, lot information while maintaining the starts calendar
- Request, completed documents as needed and monitor pre-starts cycle time milestones, plot plan applications and requirements, municipal applications and any other requirements needed to complete the start process
- Manage consultant preparing detailed community maps of starts, closings, plans and elevations
- Obtain sale-specific information such as sales date, plan, color choices, and garage handing after each sale while working with the design center to ensure buyers finalize option selections
- Maintain communication with multiple departments concerning status of start, and items needed to complete packages and upload pertinent information to BuildPro including communicating to trades when information is available
- New vendor set up including access to the vendor portal for vendor employees as requested
- Generate Purchase Orders for housing starts
- Assist with change orders with client/estimators.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Project Coordinator
ServiceMaster Restoration (Temp)
05.2022 - 11.2022
- Responsible for obtaining required documents for each job loss
- Answer phone calls for new job losses and assign to the appropriate teams as needed
- Effectively schedule employees and subcontractors on multiple projects at the same time to ensure successful completion of all projects
- Assist with documentation and adherence to contracts, budgets, regulations, etc
- Resource employees and subcontractors to establish a growing database of available trades and labor
- Distribute submittals, schedules, and punch lists to subcontractors, in house tradesmen, and project managers
- File/Track contracts, COI’s, pre-lien notices, and lien waivers and warranty agreements
- Prepare correspondence for signatures as needed via DocuSign
- Develop project budgets from approved estimates and scopes
- Process supplements/change orders effectively with the estimating team for timely submissions
- Obtain any necessary city permits and or licenses required by the job
- Collections after project is complete
- Scheduled inspections and building plans/code upgrades
- Coordinate testing with sub-contractors.
Administrative Assistant /Dispatcher
Iron Shuttle Horse
10.2013 - 12.2017
- Dispatcher answer calls and communicate with airlines to send the appropriate response
- Take orders for lost property and send truckers to pick up and drop off materials
- Accomplishes department objectives by managing staff, planning, and evaluating department activities
- Contributes to team effort by accomplishing related results as needed
- Handles incoming calls and may operate a switchboard
- Develop goals and objectives that tend to growth and prosperity
- Ensure that company has the adequate and suitable resources to complete its activities (e.g., people, material, equipment etc.)
- Ensure adherence to legal rules and guidelines
- Delegate work duties to staff to attain objectives
- Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels
- Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones
- Prepare daily work and run schedules
- Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
- Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory
Administrative Assistant
Western Building Group
11.2015 - 02.2016
- Performs a variety of Internet research functions and uses word processing, spreadsheet, and presentation software
- Duties also include fielding telephone calls, filing and data entry
- May assist with overflow work from administrative and executive assistants and fill in for the office receptionist as needed
- Answered and directed phone calls
- Organized and scheduled meetings and appointments
- Maintain contact list
- Produced and distribute memos, letters, faxes, and forms
- Assist in the preparation of regularly scheduled reports
- Developed and maintained filling system
- Provide general support to visitors
- Preformed data entry and scan documents
- Run company errands
- Prepare and modify documents including correspondence, reports, drafts, memos, and emails
- Work with hiring managers to ensure job requirements and expectations are clearly understood and applicants are assessed against appropriate criteria.
Education
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Project Coordination
- Discretion and Confidentiality
- Schedule Coordination
- MS Office
- Document Management
- Presenting Ideas and Plans
Timeline
Project Coordinator
ServiceMaster Restoration (Temp)
05.2022 - 11.2022
Administrative Assistant
Western Building Group
11.2015 - 02.2016
Starts Coordinator
Younger Brothers Door and Trim
04.2015 - Current
Administrative Assistant /Dispatcher
Iron Shuttle Horse
10.2013 - 12.2017
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