Lorraine Varela
El Mirage
Summary
Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Healthyuclinics
Glendale
12.2021 - 07.2022
- Ordered medical supplies with approval from a supervisor.
- Processed payments from patients accurately using computerized systems.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance per physicians instructions.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens, urinalysis or pregnancy tests when necessary.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted in minor surgical procedures such as lacerations or removing stitches under the direction of a physician.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly with electronic medical records.
- Administered injections, immunizations, phlebotomy, medications, wound dressings and other treatments according to physician instructions.
- Assisted with scheduling patient appointments and follow-up visits.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Certified Medical Assistant
Abrazo West Campus
Glendale
12.2016 - 12.2021
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Certified Medical Assistant
Barbara Garcia Md
Phoenix
05.2004 - 11.2016
- Assisted with scheduling patient appointments and follow-up visits.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections under the direction of a physician or nurse practitioner.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Maintain Continue Education Credits For Cma - Certified Clinical Medical Assistant
National Health Career Association
06.2025 - 01.2025
Certified Medical Assistant
The Bryman School of Arizona
Peoria, AZ 11.1992 - 08.1993
Skills
- Patient education
- Electronic medical records
- Laboratory testing
- Medication administration
- HIPAA compliance
- Customer service
- Appointment scheduling
- Team collaboration
- Effective communication
- Problem resolution
- Time management
- Injection administration
- Medical records management
- Problem-solving
- Sample collection procedures
- Verbal and written communication
- Triage assessment
- Medical terminology
- Multitasking and organization
- Electronic health records
- Infection control
- Phlebotomy
- Basic life support
- Specimens collection and processing
- Vital sign monitoring
- Blood pressure measurement
- Sterilization techniques
- First Aid/CPR Certified
Languages
English
Professional
Spanish
Professional
Certification
National health career education. CPR and First aid certified BLS certification Fingerprint card
Timeline
Maintain Continue Education Credits For Cma - Certified Clinical Medical Assistant
National Health Career Association
06.2025 - 01.2025
Certified Medical Assistant
Healthyuclinics
12.2021 - 07.2022
Certified Medical Assistant
Abrazo West Campus
12.2016 - 12.2021
Certified Medical Assistant
Barbara Garcia Md
05.2004 - 11.2016
Certified Medical Assistant
The Bryman School of Arizona
11.1992 - 08.1993
Similar Profiles
Dylan KmecakDylan Kmecak
Assistant Manager at Lakeside Bar and GrillAssistant Manager at Lakeside Bar and Grill
Janise DominguezJanise Dominguez
Medical Assistant /Medical Scribe Assistant at Cardiovascular Consultants, LTDMedical Assistant /Medical Scribe Assistant at Cardiovascular Consultants, LTD
Basim UqdahBasim Uqdah
Line Cook / Culinary Chef Trainee at P.F. Chang'sLine Cook / Culinary Chef Trainee at P.F. Chang's
Paul GarciaPaul Garcia
Machine Operator at Mark Anthony BrewingMachine Operator at Mark Anthony Brewing
Contessa RichardsContessa Richards
Certified Clinical Medical Assistant Ob/National Certified Medical Assistant Ob/GYN Medical Assistant at Watson Clinic, LLCCertified Clinical Medical Assistant Ob/National Certified Medical Assistant Ob/GYN Medical Assistant at Watson Clinic, LLC