Lov'e Sturm
Tucson,AZ
Summary
Licensed Master Social Worker with over 8 years of experience providing compassionate support to medically and behaviorally complex populations in diverse environments, including hospitals, correctional facilities, and community settings. Expertise in psychosocial assessment, care coordination, crisis intervention, and fostering interdisciplinary collaboration enhances the ability to navigate complex medical transitions effectively. Strong commitment to trauma-informed, culturally responsive, and patient-centered care ensures patients and their families receive the dignity, comfort, and quality of life they deserve during challenging times. Proven track record of advocating for individuals and families while promoting holistic well-being in hospice and palliative care contexts.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hospice Social Worker
Copper State Hospice
Tucson, AZ
03.2026 - Current
- Conducted comprehensive psychosocial assessments to identify patient and family needs and develop individualized care plans
- Provided emotional support, grief counseling, and end-of-life guidance to patients and families
- Collaborated with interdisciplinary teams to ensure holistic, patient-centered care and effective communication
- Coordinated care and facilitated resource navigation to connect patients and families with community services
- Advocated for patient rights, preferences, and quality of life in complex healthcare decisions
- Maintained accurate, compliant clinical documentation of all interventions
- Supported families through bereavement and connected them to ongoing support services
- Promoted hospice services through community outreach and education
Psychology Associate
NaphCare, Inc.
Tucson, USA
07.2025 - Current
- Delivered comprehensive mental health services across Residential Treatment Center in Rincon Yard and Mental Health Watch House (crisis house), setting, supporting individuals with the highest levels of clinical acuity.
- Provided care within a 24/7 structured residential treatment program, serving a population of up to 88 patients, including treatment planning, biweekly clinical encounters, interdisciplinary team meetings, and annual assessments.
- Assigned to the Mental Health Watch House, managing high-acuity, constant-observation crises, including suicide watch and severe psychiatric decompensation.
- Conducted suicide risk assessments, safety planning, frequent behavioral observations, and real-time clinical risk escalation in collaboration with clinical and custody leadership.
- Collaborated with multidisciplinary teams, including psychiatry, psychology, nursing, and custody staff, to ensure continuity of care, stabilization, and treatment progression.
- Maintained accurate, timely, and legally compliant clinical documentation in EHR systems while upholding ethical standards, confidentiality, and safety protocols.
MSW Intern, Care Coordination
BUMC Tucson
Tucson, USA
08.2024 - 05.2025
- Conducted biopsychosocial and safety assessments to identify patient and family needs during acute medical and psychosocial crises
- Provided brief, solution-focused interventions using trauma-informed and culturally responsive approaches
- Collaborated with interdisciplinary teams to develop and implement comprehensive care and discharge plans
- Coordinated discharge planning and transitions of care to ensure continuity and safe return to home or community settings
- Educated patients and families on community resources, healthcare services, and advanced care planning
- Advocated for patient rights and access to necessary services within the healthcare system
- Maintained accurate clinical documentation and communicated timely updates to care teams
ORR Intensive Case Manager & Ukraine Case Manager
Jewish Family & Children's Services of Southern Arizona
Tucson, USA
04.2023 - 03.2024
- Provided trauma-informed case management and crisis intervention to newly arrived refugee youth and families.
- Developed individualized care plans emphasizing empowerment, resilience, and cultural responsiveness.
- Partnered with schools, therapists, and service providers to support trauma recovery and psychosocial adjustment.
Recovery Coach
La Frontera Center
Tucson, USA
08.2022 - 04.2023
- Delivered therapeutic coaching and behavioral interventions for adolescents experiencing trauma and emotional dysregulation.
- Facilitated outpatient and school-based crisis de-escalation, group facilitation, and 1:1 coaching.
- Supported continuity of care through collaboration with families, clinicians, and educators.
Human Services Specialist II
Division of Developmental Disabilities
Phoenix, USA
03.2020 - 06.2022
- Coordinated behavioral case planning for youth with intellectual and developmental disabilities.
- Facilitated interdisciplinary meetings (DCS, DDD, and mental health providers) to ensure trauma-informed, developmentally appropriate care.
- Assisted families navigating systemic barriers by building community-based safety nets.
Youth Care Worker
Youth Development Institute
Phoenix, USA
08.2019 - 03.2020
- Supervised and supported high-risk youth in a Level 1 lockdown residential facility.
- Facilitated therapeutic groups focused on emotional processing, social skills, and resilience-building.
- Provided crisis de-escalation and individual behavior planning for justice-involved youth.
Administrative Assistant
Northern Arizona University
Flagstaff, USA
08.2015 - 05.2019
- Provided administrative assistance across departments, including First-Gen, Housing & Resident, and Academic Success program.
- Supported student success through mentorship, outreach, and academic resource coordination.
- Provided administrative support for scheduling, events, and multi-line phone systems.
Part Time Caregiver
Abrio Care
Flagstaff, AZ
08.2018 - 12.2018
- Provided compassionate in-home care to medically vulnerable clients, supporting ADLs, including hygiene, mobility, nutrition, and personal care
- Monitored physical, emotional, and functional status, reporting changes to healthcare teams to support timely intervention
- Assisted with medication reminders, symptom management, and adherence to care plans
- Promoted patient safety through fall prevention, safe ambulation, and proper positioning
- Maintained a clean, calm, and therapeutic environment to support comfort and dignity
- Built strong rapport with clients and families, providing emotional support and companionship
- Communicated effectively with families and interdisciplinary teams to ensure continuity of care
- Documented client progress and care activities in accordance with agency standards
Group Home Manager
The Hozhoni Foundation
Flagstaff, AZ
07.2018 - 08.2018
- Supervised and supported direct care staff to ensure quality, person-centered care delivery
- Developed and implemented individualized care plans addressing medical, behavioral, and psychosocial needs
- Coordinated care with healthcare providers and external agencies to promote continuity of care
- Monitored resident health and responded to medical or behavioral concerns in a timely manner
- Ensured compliance with state and federal regulations, maintaining accurate documentation and reporting
- Managed daily operations including scheduling, staff training, and oversight of care standards
- Fostered a safe, clean, and supportive environment promoting dignity, comfort, and quality of life
- Addressed concerns from residents and families with professionalism and empathy
Education
Master of Social Work -
Arizona State University
Phoenix, AZ05-2025
Bachelor of Social Work - Psychology, Sociology
Northern Arizona University
Flagstaff, AZ05-2019
Skills
- Psychosocial Assessment
- Care Planning
- End-of-Life & Palliative Care
- Grief Counseling & Family Support
- Trauma-Informed, Culturally Responsive Care
- Interdisciplinary Collaboration & Care Coordination
- Clinical Documentation & Ethical Practice
- Motivational Interviewing & Communication
- Healthcare Navigation & Resource Connection
- Boundaries establishment
- Motivational interviewing
Certification
Licensed Master Social Worker: LMSW23170
Timeline
Hospice Social Worker
Copper State Hospice
03.2026 - Current
Psychology Associate
NaphCare, Inc.
07.2025 - Current
MSW Intern, Care Coordination
BUMC Tucson
08.2024 - 05.2025
ORR Intensive Case Manager & Ukraine Case Manager
Jewish Family & Children's Services of Southern Arizona
04.2023 - 03.2024
Recovery Coach
La Frontera Center
08.2022 - 04.2023
Human Services Specialist II
Division of Developmental Disabilities
03.2020 - 06.2022
Youth Care Worker
Youth Development Institute
08.2019 - 03.2020
Part Time Caregiver
Abrio Care
08.2018 - 12.2018
Group Home Manager
The Hozhoni Foundation
07.2018 - 08.2018
Administrative Assistant
Northern Arizona University
08.2015 - 05.2019
Master of Social Work -
Arizona State University
Bachelor of Social Work - Psychology, Sociology
Northern Arizona University