Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lowell Blaize

Oro Valley

Summary

Management and conflict resolution specialist with extensive experience in customer service. Successfully managed daily operations while promoting a collaborative workplace culture. Focused on leveraging skills to boost team effectiveness and elevate client satisfaction in a Customer Service position. Proficient in guiding new talent and maintaining high standards of performance and documentation.

Overview

27
27
years of professional experience
1
1
Certification

Work History

ASSISTANT MANAGER

Mcmenamins East 19th Cafe
Eugene
05.2012 - 05.2025
  • Trained employees in product knowledge, customer service protocols, and safety regulations.
  • Swiftly resolved customer complaints while maintaining professionalism.
  • Managed daily pub operations, effectively overseeing staff and inventory.
  • Cultivated positive work environment in fast-paced restaurant and bar setting.
  • Developed schedules to ensure adequate coverage during peak hours.
  • Monitored cash register transactions for payment accuracy.

HEAD MANAGER

Eldorado bar and grill
Eugene
01.2006 - 04.2012
  • Implemented innovative strategies to increase sales and profitability of the bar.
  • Followed bar recipes to deliver consistent drink quality and control costs.
  • Established a rapport with regulars through friendly conversation.
  • Demonstrated expertise in managing bar operations, including inventory control and cost management.
  • Managed video lottery, and multiple cash tills.

BARTENDER

The Cooler
Eugene
05.1998 - 11.2005
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Crafted specialty cocktails according to customer specifications.

Education

ASSOCIATE IN ARTS (A.A.) - BUSINESS

Lane community college
Eugene, OR

Skills

  • Cash handling
  • Team leadership
  • Conflict resolution
  • Customer service
  • Staff scheduling
  • Quality control
  • Inventory control
  • Employee training

Certification

  • OLCC service permit
  • Oregon food handler's certification

References

References available upon request

Timeline

ASSISTANT MANAGER

Mcmenamins East 19th Cafe
05.2012 - 05.2025

HEAD MANAGER

Eldorado bar and grill
01.2006 - 04.2012

BARTENDER

The Cooler
05.1998 - 11.2005

ASSOCIATE IN ARTS (A.A.) - BUSINESS

Lane community college

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Lowell Blaize