Lucero Martinez
Avondale
Summary
Compassionate Registered Nurse skilled in patient care, effective communication, and emotional support. Committed to enhancing patient experiences through tailored birth plans and collaboration with healthcare teams.
Overview
18
18
years of professional experience
Work History
Registered Nurse, Labor and Delivery
Banner Estrella Hospital
Phoenix
07.2025 - Current
- Provided direct patient care throughout labor and delivery phases.
- Monitored fetal heart rates and maternal vitals with consistency.
- Assisted in developing tailored birth plans alongside patients.
- Collaborated with physicians to ensure safe delivery practices.
- Administered medications and managed pain relief options effectively.
- Maintained a sterile environment to prevent infections and complications.
- Collaborated with physicians and care team to identify and address complications, ensuring timely interventions and patient safety.
- Supported mothers during labor and delivery by guiding and assisting in newborn delivery, fostering a positive birth experience.
PCA
Banner Estrella Hospital
Phoenix
07.2022 - 07.2025
- Provided direct patient care and support for daily activities.
- Monitored patient vital signs and reported changes to healthcare team.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Provided reminders for daily hygiene practices, such as brushing teeth and combing hair, to promote personal care.
- Communicated effectively with patients to understand their needs and concerns.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Maintained cleanliness and organization in patient rooms and common areas.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
Front Desk Receptionist
AZ Pediatric Care
Phoenix
07.2008 - 07.2022
- Welcomed patients and families with a friendly smile at the front desk. with a warm and welcoming demeanor.
- Answered phone calls and addressed inquiries regarding services and procedures.
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
- Managed appointment scheduling for pediatric consultations and follow-ups.
- Processed insurance information and verified patient eligibility for services.
- Assisted in maintaining patient records using electronic health record systems.
- Maintained front desk organization, ensuring a clean and professional environment.
Education
Bachelor of Arts - Nursing
Grand Canyon University
Phoenix, AZ07-2026
Associate of Arts - Nursing
Estrella Community College
Avondale08-2017
High School Diploma -
Maryvale High School
Phoenix05-2003
Skills
- Patient care
- Vital signs monitoring
- Medical documentation
- Birth plan education
- Team collaboration
- Effective communication
- Emotional support
Languages
Spanish
Native/ Bilingual
Timeline
Registered Nurse, Labor and Delivery
Banner Estrella Hospital
07.2025 - Current
PCA
Banner Estrella Hospital
07.2022 - 07.2025
Front Desk Receptionist
AZ Pediatric Care
07.2008 - 07.2022
Bachelor of Arts - Nursing
Grand Canyon University
Associate of Arts - Nursing
Estrella Community College
High School Diploma -
Maryvale High School