Lucila Corral
Phoenix
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, EMR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Confident Biller with great communication skills and more than 17 years of experience. Effective team player known for reliability and quick work. Dedicated to accuracy and efficiency.
Overview
23
23
years of professional experience
Work History
Surgery Scheduler, Insurance Verification
Pinnacle Women's Center
09.2022 - 10.2024
- Ensured optimal surgeon availability by managing and updating their calendars regularly.
- Increased patient satisfaction by addressing concerns related to their surgeries promptly and effectively.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Reduced scheduling errors significantly, meticulously verifying details with surgeons and anesthesiologists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
Surgery Scheduler, Biller, Verify Insurance.
ParkAvenue Ob/Gyn
07.2005 - 10.2019
- Checked patient insurance and collected pre-authorizations from providers.
- Worked with operating facilities to schedule procedures on behalf of two Ob/Gyn surgeons.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy Ob/Gyn office with two providers.
- Created and maintained accurate and confidential patient files.
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Performed insurance verification, pre-certification and pre-authorization.
- Maintained accurate and timely charge submissions utilizing electronic charge capture practices, including billing and account receivables (BAR) system and medical billing clearinghouse accounts.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Front Office, Back Office.
Westridge Ob/Gyn
04.2002 - 04.2005
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Monitored patient stability by checking vital signs and weight.
- Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Education
Billing And Coding
Vision Training Systems.
On LineMedical Assistant
The Phoenix Shanti Group.
Phoenix, AZGED -
M.C.A.P.
Phoenix, AZSkills
- Obtaining authorizations
- Schedule Coordination
- Teamwork orientation
- Insurance Verification
- Procedure Knowledge
- Patient Scheduling
- Insurance Authorizations
- Payment Scheduling and Collection
- Basic Life Support for Health Care Providers (BLS)
- Bilingual
Timeline
Surgery Scheduler, Insurance Verification
Pinnacle Women's Center
09.2022 - 10.2024
Surgery Scheduler, Biller, Verify Insurance.
ParkAvenue Ob/Gyn
07.2005 - 10.2019
Front Office, Back Office.
Westridge Ob/Gyn
04.2002 - 04.2005
Billing And Coding
Vision Training Systems.
Medical Assistant
The Phoenix Shanti Group.
GED -
M.C.A.P.
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