Lucille Ybarra
Phoenix
Summary
Versatile professional with a proven track record in logistics and customer service, exemplified during tenure at Hawaii Fast Signing. Skilled in time management and negotiations, ensuring secure, and timely results. Demonstrates exceptional communication abilities, caters to diverse client needs, and remains level during high-pressure environments.
Overview
20
20
years of professional experience
Work History
Sales Marketer
Parker and Sons
Phoenix
11.2024 - Current
- Engaged shoppers to provide estimates for HVAC unit updates, highlighting three discounts and a rebate.
- Informed shoppers of seven-day availability for HVAC maintenance services.
- Promoted special pricing for tune-ups to enhance customer satisfaction.
- Outlined insulation services for attics and garages to improve energy efficiency.
- Delivered estimates for diverse home battery sizes to meet varied needs.
OWNER & MANAGER
Phoenix Phast Signing
Phoenix
05.2022 - Current
- Facilitated notarial acts for citizens, ensuring compliance with legal requirements.
- Provided jurats and acknowledgments to support documentation needs.
- Maintained availability on weekdays and weekends to accommodate client schedules.
COURIER
Coyote Courier
Phoenix
07.2024 - 10.2025
- Handled all packages securely during transport, minimizing damage and loss.
- Maintained vehicle security by locking doors when unattended.
- Ensured timely pickups and deliveries on assigned routes.
- Avoided cell phone usage while driving to prevent distractions.
- Operated private vehicle for package transport, delivery, and pickup.
- Exercised caution as a driver, respecting road conditions and speed limits.
INSURANCE COORDINATOR
Bankers Life
Peoria
05.2024 - 07.2024
- Contacted individuals turning 65 within 60 days to schedule face-to-face appointments.
- Educated prospects on Federal Government coverage for Medicare parts A and B.
- Reviewed existing healthcare insurance to clarify current benefits and upcoming choices.
- Facilitated enrollment into various packages tailored to individual needs.
MARKETER
Wyndham Destinations
Phoenix
11.2023 - 05.2024
- Introduced vacation packages to prospective clients during social events.
- Provided gifts, including dinners and event tickets, to engage families and promote vacations.
- Negotiated tailored pricing and packages aligned with family vacation plans.
- Participated in Saturday training meetings at Wyndham Destination for professional development.
INSURANCE SALES AGENT
Colonial Life
Phoenix
01.2022 - 12.2023
- Collaborated with private businesses to introduce supplemental insurance products.
- Enrolled employees in insurance plans, ensuring comprehensive coverage.
- Maintained accurate records to facilitate timely billing cycles.
- Engaged with indigenous tribes to clarify current plans and enhance coverage options.
- Addressed customer inquiries regarding insurance policies and services.
- Delivered detailed information on policy options, costs, and coverage levels.
MARKETER
Ocotillo Flooring Service
Phoenix
06.2020 - 01.2021
- Guided flooring shoppers in selecting appropriate flooring and accessories.
- Facilitated consultations for bathroom and kitchen renovations with quality tile and stylish stones.
- Scheduled appointments for free estimates on flooring and remodeling projects.
OWNER & MANAGER
Angel Memorials, LLC
Hilo
06.2010 - 08.2017
- Created comprehensive training programs for new and existing staff members.
- Monitored suppliers to ensure budget compliance and timely provision of goods.
- Developed print advertising and social media campaigns to enhance market presence.
- Set pricing and credit terms based on customer demand forecasts and market analysis.
- Managed customer orders for grave markers, including freight and installation services.
- Coordinated networking events to strengthen community engagement and partnerships.
OWNER & MANAGER
Hawaii Fast Signing
Hilo
07.2005 - 06.2017
- Mentored women to achieve notary public certification, enhancing professional opportunities.
- Notarized and facilitated real estate transactions for clients and local attorneys.
- Prepared and transcribed essential data for court recordings.
- Operated a full-service notary public and data processing office, supporting diverse customer needs.
Education
CERTIFICATION IN PHARMACY TECHNICIAN SPECIALIST -
MedCerts
04.2021
CERTIFICATION IN PARALEGAL STUDIES -
University of Hawaii
Hilo, Hawaii03.2003
ASSOCIATE IN ARTS (A.A.) - DATA PROCESSING
University of Hawaii
Hilo, Hawaii12.1991
Skills
- Valid driver's license
- Time management
- Logistics and Transportation Administration
- Certified Paralegal
- Notary Public
- Ability to negotiate and speak to people from all walks of life
- Sales and remodeling techniques
- Life and Health Insurance Specialist and Enroller
- Digital marketing
- Communication skills
Additional Information
Interned at Hawaii's Corporation Counsel in Hilo Hawaii as a paralegal. Wrote memorandums for counsels, conducted research for current cases using Lexis Nexis and West Law. Transcribed 911 audio and videos for current and upcoming cases against the county. Sat in court hearings to take notes of witnesses and questionings and answers.
Volunteer Experience
- Volunteer Clean Up, Democratic Party, Phoenix, AZ, 02/01/24, 03/31/24, A group of volunteers would meet up, particularly in my neighborhood of Highland between 59th Ave. and 52nd Ave. and pick up litter to beautify the area.
- Community Service Volunteer, Gated Alley, Phoenix, AZ, 09/01/21, 01/31/22, Walked door to door with Eduardo from Betty Guardado's office, in my neighborhood, asking feedback of how they would feel having a gated alley that would prevent crime and homeless encampments., We were able successfully gain majority of the neighbors to sign the petition., It took two years for the gates to be installed but it was worth the wait.
References
- Sandra Nathaniel, Bank Of America, Fraud Prevention Specialist, Colleague, (808) 896-5982, sankahaloa@yahoo.com
- Christine Lominario, Hawaii Paralegal & Notary Public, Paralegal Specialist, Colleague, (808) 937-8871, clominario@gmail.com
- Carlos Valdez, 180 Process Serving & Fugitive Recovery, Business Owner/Process Server, Colleague, (808) 333-7388, 180serving@gmail.com
Extracurricular Activities
Paralegal Studies
Awards
Deans List
Course
Bloodborne Pathogens Certification Course, Has successfully passed the cognitive and skills assessment of the Bloodborne Pathogens class in accordance with current ECC/ICLOR/OSHA Guidelines.
Timeline
Sales Marketer
Parker and Sons
11.2024 - Current
COURIER
Coyote Courier
07.2024 - 10.2025
INSURANCE COORDINATOR
Bankers Life
05.2024 - 07.2024
MARKETER
Wyndham Destinations
11.2023 - 05.2024
OWNER & MANAGER
Phoenix Phast Signing
05.2022 - Current
INSURANCE SALES AGENT
Colonial Life
01.2022 - 12.2023
MARKETER
Ocotillo Flooring Service
06.2020 - 01.2021
OWNER & MANAGER
Angel Memorials, LLC
06.2010 - 08.2017
OWNER & MANAGER
Hawaii Fast Signing
07.2005 - 06.2017
CERTIFICATION IN PHARMACY TECHNICIAN SPECIALIST -
MedCerts
CERTIFICATION IN PARALEGAL STUDIES -
University of Hawaii
ASSOCIATE IN ARTS (A.A.) - DATA PROCESSING
University of Hawaii
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