Proven leader in customer service and team management, excelling in roles at FCR and Sonic. Expert in issue resolution and staff training, I've significantly enhanced customer satisfaction and team productivity. My approach combines call center expertise with a talent for coaching, driving both operational efficiency and positive work environments. Results-oriented candidate known for outstanding communication, customer service and conflict resolution abilities. Focused individual brings diverse management skills and extensive background in wide range of call center functions. Grasps and articulates sensitive and complex situations with diplomacy and ease.
Professional caregiver with medical background and delivering high-quality, empathetic support to clients. Skilled in personal care, medication management, and creating safe living environment. Strong team collaborator known for flexibility and reliability in meeting changing needs. Excellent communication and problem-solving abilities, focused on achieving positive outcomes and enhancing client well-being.