Luis Arroyo
Tempe
Summary
Strategic and results-driven professional with a strong background in enterprise risk management, project management, and military operations. Extensive experience in risk analysis, compliance monitoring, and implementation of mitigation strategies. Proven ability to lead cross-functional teams, optimize decision-making processes, and enhance operational readiness. Adept at integrating risk management principles into corporate and military environments to improve resilience and minimize vulnerabilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Risk Management Analyst
District Medical Group
11.2023 - Current
- Lead enterprise-wide risk management initiatives, overseeing claims, legal matters, and compliance efforts.
- Develop and implement risk mitigation programs, including the first Armed Intruder Emergency Response initiative.
- Advise senior leadership on regulatory changes and strategies to minimize liability exposure.
- Conduct in-depth risk assessments and present findings to executive management and board members.
- Foster collaboration with industry leaders and attorneys to enhance risk mitigation strategies.
- Train and develop risk management personnel to ensure continuity of operations.
Aircraft Armament Systems Technology Specialist
United States Air Force Reserve - Staff Sergeant
10.2020 - Current
- Assist in the development of risk mitigation solutions for weapons systems performance.
- Enhance unit effectiveness through continuous improvement initiatives.
- Ensure combat readiness through weapons systems testing and analysis.
- Conduct training programs for new personnel on aircraft armament and safety protocols.
- Maintain strict compliance with security protocols for classified materials.
- Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
Risk Management Analyst
District Medical Group
10.2022 - 11.2023
- Managed 90% of reported legal cases, including claims, lawsuits, and board matters.
- Advised CEO & CRO on policy strategies to reduce enterprise liability.
- Developed strategic plans to mitigate risk and enhance compliance.
- Spearheaded the creation of multiple risk management programs and standard operating procedures.
- Conducted data analysis for insurance policy renewals and risk control programs.
Laboratory Testing Send Outs Specialist
Phoenix Children's Hospital
12.2020 - 08.2022
- Managed patient specimen collections and coordinated laboratory testing orders.
- Ensured regulatory compliance with lab operations and testing procedures.
- Provided training and support to laboratory team members to optimize efficiency.
Biomedical Technology Manufacturer
Surgenex, LLC
08.2020 - 12.2020
- Implemented quality improvement initiatives to maintain laboratory accuracy.
- Conducted aseptic procedures and compliance monitoring.
- Trained technical employees in laboratory production procedures.
Business Operation Support
Pfizer
07.2019 - 08.2020
- Led and mentored a team of Process Technicians in the manufacturing of Active Pharmaceutical Ingredients (APIs), ensuring operational efficiency and adherence to best practices.
- Directed commissioning activities for plant equipment, participated in production processes, conducted safety inspections, and contributed to the development of standard operating procedures (SOPs).
- Collaborated in the design and optimization of plant production processes and systems to enhance production capabilities.
- Ensured strict compliance with Environmental Health & Safety (EHS), cGMPs, GDP, and company policies to maintain regulatory and operational excellence.
- Contributed to the organization's vision of becoming a Best-in-Class manufacturing site, committed to producing high-quality products with the highest safety standards.
Education
Associate of Applied Science - Aircraft Armament Systems Technology
Air University-Community College of The Air Force
Montgomery, AL08.2021
Post-Baccalaureate - Medical & Environmental Microbiology
UPR- State University of Puerto Rico
Arecibo, PR10.2018
Bachelor of Science - Microbiology
UPR- State University of Puerto Rico
Arecibo, PR06.2018
Skills
- Enterprise Risk Management (ERM)
- Project & Program Management
- Military Operations & Leadership
- Strategic Planning & Execution
- Crisis & Incident Management
- Compliance & Regulatory Adherence
- Process Improvement & Optimization
- Stakeholder Communication & Collaboration
- Risk Assessment & Mitigation Strategies
- Claim reviews
- Technical support experience
- Business case validation
- Customer relations
Certification
- Top Secret Clearance - United States Air Force
- Project Management Professional (PMP)
- Certified Risk Management Professional
- FEMA IS-200, 400, 700, 800 - National Emergency Management
- American Red Cross Basic Life Support Certified
- Electronic Record Management Certification
- HIPAA Certification
- Non-Violent Crisis Intervention Certified
- Tactical Casualty Care Certified
Additional Information
Fluent in English & Spanish, Veteran & Military Leadership Experience, Member, [Relevant Professional Organization]
Languages
English
Spanish
Timeline
Senior Risk Management Analyst
District Medical Group
11.2023 - Current
Risk Management Analyst
District Medical Group
10.2022 - 11.2023
Laboratory Testing Send Outs Specialist
Phoenix Children's Hospital
12.2020 - 08.2022
Aircraft Armament Systems Technology Specialist
United States Air Force Reserve - Staff Sergeant
10.2020 - Current
Biomedical Technology Manufacturer
Surgenex, LLC
08.2020 - 12.2020
Business Operation Support
Pfizer
07.2019 - 08.2020
Post-Baccalaureate - Medical & Environmental Microbiology
UPR- State University of Puerto Rico
Bachelor of Science - Microbiology
UPR- State University of Puerto Rico
Associate of Applied Science - Aircraft Armament Systems Technology
Air University-Community College of The Air Force
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