Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Luis Cordova

Luis Cordova

Surprise

Summary

Experienced executive prepared for leadership roles with strong focus on strategic vision, operational excellence, and driving growth. Expertise in team collaboration, navigating complex challenges, and delivering impactful results. Skilled in financial management, strategic and planning.


Experienced with leadership in high-stress environments, ensuring public safety and efficient operations. Utilizes strategic planning and team coordination to handle complex situations. Track record of effective communication and crisis management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Compliance Operations

Lone Wolf Protection LLC
11.2023 - Current
  • Streamlined onboarding processes for new hires, ensuring a smooth integration into the company culture.
  • Led the creation of engaging e-learning modules, offering employees flexible learning options.
  • Partnered with external vendors to source relevant industry expertise for specialized workshops and seminars.
  • Reduced on-the-job incidents by implementing safety protocols in all aspects of field training.
  • Assisted in the creation of department policy updates based on best practices learned during field training exercises.
  • Ensured compliance with AZDPS regulations regarding security guard certification requirements through diligent recordkeeping.
  • Conducted thorough investigations into potential violations, mitigating reputational and financial risks.

Exective Operations Mamanger

Vertical Identity Security Patrol
04.2015 - 02.2023
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Increased brand awareness with targeted social media advertising and content creation.
  • Managed financial, operational and human resources to optimize business performance.
  • Developed strong client relationships for increased customer loyalty and repeat business.
  • Developed policies and procedures that increased efficiency while maintaining quality service delivery to the clients.
  • Established and enforced employee performance policies.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
  • Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
  • Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ
05-1997

Skills

  • Effective decision making
  • Operational excellence
  • Crisis management
  • Conflict de-escalation
  • Active shooter training
  • Firearms training
  • Firearms proficiency
  • Time management
  • Problem-solving abilities
  • Multitasking

Certification

-AZDPS Certified Security Unarmed Guard Instructor

-AZDPS Certified Security Armed Guard Instructor

-ASP-USA Handcuffing, Peper Spray, Baton Certified Instructor

-NRA Certified Firearms Instructor

-Shooting Simulator Operator Instructor

-AZDPS Certified Unarmed Security Guard

-AZDPS Certified Armed Security Guard

-Certified First Aid, CPR, Instructor

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Director of Compliance Operations

Lone Wolf Protection LLC
11.2023 - Current

Exective Operations Mamanger

Vertical Identity Security Patrol
04.2015 - 02.2023

High School Diploma -

South Mountain High School
Luis Cordova