Summary
Overview
Work History
Education
Skills
References
HIGHLIGHTS QUALIFICATIONS
Timeline
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Luis Giovanni Fernandez

Luis Giovanni Fernandez

Phoenix

Summary

Professional with extensive experience in collections, recovery management, and bankruptcy proceedings. Demonstrated ability to manage complex processes and enhance departmental efficiency while ensuring compliance. Expertise in operations and team leadership aimed at driving organizational success. Strong strategic problem-solving and communication skills contribute to effective recovery solutions.

Overview

26
26
years of professional experience

Work History

RECOVERY MANAGER/BANKRUPTCY DIRECTOR 602 362 4418

CAMELBACK FINANCE INC/BELL ROAD MITSUBISHI
Phoenix
02.2009 - 07.2025
  • Hiring & training development within department needs.
  • Inventory and Review of Delinquent customers.
  • Repossession processing.
  • Repo/Tow Truck Operator.
  • Filing Prep (Impounds-Border Patrol-Repossessions-LIFT OF STAY).
  • Payroll and commission.
  • Out of State resale processing.
  • GPS management (ordering inventory, stocking, troubleshooting, etc.).
  • Skip Tracing.
  • Title processing for dealership (sales, repos, impounds, out of state, etc.).
  • Inventory Prep.
  • Quality Assurance.
  • Team Management.
  • Bankruptcy Filings and Monitoring.
  • Property and redemptions.
  • (602) 362-4418

COLLECTIONS AND SKIP TRACING REPRESENTATIVE

ALLIED INTERNATIONAL CREDIT (AIC)
Phoenix
09.2006 - 10.2009
  • 3rd party locating and collections of charge off debt.
  • Clients (Ford Motor Credit, City of Phoenix, Palisades, etc.)
  • (602) 308-5555

COLLECTION MANAGER (SPRINT 4+ YEARS) - COLLECTION REP (3+ YEARS)

ASSOCIATED CREDITORS EXCHANGE (ACE)
Phoenix
12.1999 - 06.2006
  • Skip tracing and collections. (Sprint, Providian Visa, Advanta Mortgage, Metris, etc.)
  • Leading and motivating collection team.
  • Prepared collection statistics for upper management.
  • Quality assurance.
  • Escalated calls and supervisor requests. 2nd talk offs.
  • (602) 222-2400

Education

Highschool -

VANDEN HIGH SCHOOL/NORTH CAMPUS
CA
01.1998

Skills

  • WINDOWS98
  • MICROSOFT OFFICE
  • WORD
  • EXCEL
  • COLLECTIONS
  • Skip Tracing
  • OFFICE MANAGEMENT
  • OPERATIONS
  • TITLE PROCESSING
  • FDCPA REGULATED
  • ISO CERTIFIED
  • FOSTER LICENSED
  • BANKRUPTCY PROOF OF CLAIMS FILINGS
  • MANAGEMENT
  • IMPOUNDS
  • REPOSSESSIONS
  • BORDER PATROL PREP
  • RECOVERY
  • ACCOUNT AUDITING
  • MONITORING
  • FIRST AID
  • CPR CERTIFIED
  • SALES
  • INVENTORY REPORTING
  • REPOSSESSION AGENT
  • TOW TRUCK DRIVER

References

  • JEFF, LEATHERMAN, CO WORKER OF 10+ YEARS, (623) 444-0133
  • LAVOR, HENRY, FRIEND OF 20 YEARS, (602) 758-1002
  • HENRY, RIVERA, FRIEND OF OVER 20 YEARS+/CO WORKER FOR 5, (602) 413-9273
  • MOSES, GAUCIN, EMPLOYEE UNDER 10+ years, (480) 498-0540
  • RON, ESTUS, (480) 287-0873

HIGHLIGHTS QUALIFICATIONS

  • WINDOWS98, MICROSOFT OFFICE, WORD & EXCEL.
  • 20+years COLLECTIONS + Skip Tracing
  • 15+years OFFICE MANAGEMENT/OPERATIONS
  • TITLE PROCESSING.
  • FDCPA REGULATED & ISO CERTIFIED.
  • FOSTER LICENSED & FORMER FOSTER PARENT
  • BANKRUPTCY PROOF OF CLAIMS FILINGS & MANAGEMENT.
  • IMPOUNDS, REPOSSESSIONS & BORDER PATROL PREP & RECOVERY.
  • ACCOUNT AUDITING & MONITORING.
  • FIRST AID & CPR CERTIFIED.
  • SALES, REPOSSESSION, INVENTORY REPORTING.
  • REPOSSESSION AGENT (TOW TRUCK DRIVER over 2+yrs)

Timeline

RECOVERY MANAGER/BANKRUPTCY DIRECTOR 602 362 4418

CAMELBACK FINANCE INC/BELL ROAD MITSUBISHI
02.2009 - 07.2025

COLLECTIONS AND SKIP TRACING REPRESENTATIVE

ALLIED INTERNATIONAL CREDIT (AIC)
09.2006 - 10.2009

COLLECTION MANAGER (SPRINT 4+ YEARS) - COLLECTION REP (3+ YEARS)

ASSOCIATED CREDITORS EXCHANGE (ACE)
12.1999 - 06.2006

Highschool -

VANDEN HIGH SCHOOL/NORTH CAMPUS

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Luis Giovanni Fernandez