Luis Grijalva
Rio Rico
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every person a positive and memorable experience. Looking forward to contributing to the team's initial goals and growing alongside everyone.
Excited to leverage my background while expanding my skill set under the team's guidance.
Overview
11
11
years of professional experience
Work History
Dispatch Supervisor
GVS LLC
Rio Rico
2022.04 - 2026.06
- Coordinated daily dispatch operations to ensure timely deliveries.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Implemented process improvements to streamline dispatch workflows.
- Supervised and trained dispatch team on proper procedures and protocols.
- Supervised the training of new hires in dispatching protocols and processes.
Communications Officer
Nogales Police Department
Nogales
2021.11 - 2022.04
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Dispatched calls to police, fire, or medical personnel based on specific call situations, ensuring timely response.
- Updated first responders with critical information using radio, telephone, and computer systems to enhance situational awareness.
- Handled emergency calls calmly, gathering essential information to support effective response efforts.
Dispatcher
GVS LLC
Nogales
2015.11 - 2021.11
- Coordinated inbound and outbound shipments for efficient logistics.
- Developed daily work and run schedules to optimize operations.
- Maintained accurate records of bills of lading for shipment tracking.
- Processed work orders to maintain timely workflow.
Education
High School Diploma -
Preparatoria Grimac
Nogales, Son Mex 2014-06
Skills
- Dispatch oversight
- Incident reporting
- Attention to detail
- Customer service
- Stress tolerance
Timeline
Dispatch Supervisor
GVS LLC
2022.04 - 2026.06
Communications Officer
Nogales Police Department
2021.11 - 2022.04
Dispatcher
GVS LLC
2015.11 - 2021.11
High School Diploma -
Preparatoria Grimac