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Associate Principal Engineer

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Claims professional who values precision and efficiency in claims evaluation and resolution. Proven track record of managing high caseloads and settling claims accurately in compliance with company standards. Known for strong collaboration with team members and adaptability to changing needs, ensuring reliable performance and positive results.

Detail-oriented and customer-focused professional with extensive experience in insurance, healthcare, and high-volume customer service environments. Proven ability to manage confidential information, maintain precise documentation, and provide empathetic, solution-oriented support. Skilled at thriving independently in fast-paced settings while consistently delivering exceptional service. Actively pursuing a fully remote role in customer service, insurance, or healthcare support to leverage expertise and contribute to organizational success.

Goal-oriented Insurance Specialist, effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, telephone calls. Offering 2-year background generating new business by selling various insurance plans. I am a bilingual person who is seeking an experienced position to expand my knowledge and utilize my customer service and sales skills.

Dedicated and detail-oriented Financial Professional who recently transitioned to a Claims Adjuster to utilize strong analytical and communication skills in accurately assessing and processing claims for optimal client satisfaction and organizational success. Adept at prioritizing work with excellent judgment and analytical problem-solving abilities.
Experienced with assessing and processing various types of claims efficiently. Utilizes analytical and negotiation skills to reach fair settlements and maintain compliance with policies. Knowledge of regulatory standards and exceptional customer service, ensuring fair and timely resolutions.

Dynamic Pharmacy Manager recognized for achieving top MTM outcomes in Arizona. Expertise in patient education, workflow optimization, and team leadership, combined with a commitment to regulatory compliance, drives impactful patient therapy management and operational success.

Dynamic and adaptable professional with a strong background in customer service from Slick City. Ability to handle cash and POS systems while maintaining order accuracy. Effective communication and teamwork as a Lifeguard and Swim Coach, ensuring safety and calmness under pressure. Committed to delivering exceptional guest experiences.

I am a dedicated paralegal student at Pima Community College, graduating next year, with hands-on experience in civil litigation, legal document preparation, and client service. My background includes over two years as a Legal Assistant, along with strong customer service and administrative experience. I am hardworking, reliable, and eager to contribute to a legal team while continuing to grow as an aspiring paralegal.

Adaptable cashier known for maintaining composure in high-pressure situations. Skilled in processing transactions accurately and fostering positive customer interactions. Ready to leverage experience to enhance customer service and operational efficiency.

Detail-oriented professional with a background in sales and personal training, currently transitioning into the IT field with a focus on cybersecurity and systems support. Combines strong interpersonal skills with analytical thinking, documentation discipline, and a growing technical foundation. Demonstrates a proactive approach to learning, risk awareness, and supporting secure, reliable technology environments.

 Motivated leader with a focus on effective selling techniques and performance tracking. Experienced in enhancing customer satisfaction through strategic planning and team mentorship, ready to drive impactful results in a sales-driven environment. 

LUIS Esteban MATUNAGA PEREZ

Summary

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Sales Supervisor

Bilingual Auto Bundle Sales Representative IV

Assistant Manager (Chef)

Education

Bachelor of Arts - College of Architecture, Planning, and Landscape Architecture

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Sales Supervisor

Bilingual Auto Bundle Sales Representative IV

Assistant Manager (Chef)

Bachelor of Arts - College of Architecture, Planning, and Landscape Architecture

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