Luis Medina
Rio Rico,AZ
Overview
9
9
years of professional experience
Work History
Assistant Shift Leader
Southwest Key
02.2022 - 03.2025
- Coordinate trainings for staff members in compliance with program policies.
- Create daily scheduling for over 60 staff members.
- Send daily reports in compliance with the program policies.
- Supervise staff members to make sure they are following program rules.
- Report and document incidents within the program.
- Help guide staff and youth from any questions they have.
- Attend and support to youths needs and problems.
Youth Care Worker
Southwest Key
08.2021 - 02.2022
- Provided a safe and nurturing environment for over 2,000 youth for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
Produce Worker
Pro Packing
12.2019 - 07.2020
- Rotated produce on display by following "first in – first out” policy.
- Supported loss prevention initiatives by monitoring inventory levels and reporting discrepancies or suspected thefts promptly.
- Optimized workflow efficiency within the department by consistently organizing workstations according to task requirements.
- Maintained a clean and safe shopping environment through consistent sanitation practices and adherence to safety protocols.
Tennis Instructor
Nogales City Hall
01.2016 - 01.2017
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
- Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
- Taught proper physical conditioning for maximum endurance, health, and safety.
- Created and organized off-season tennis camps for two years.
Education
Bachelor of Arts - Human Service
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- CPI/CPR certified
- UC portal experience
- CLE/incident reporting experience
- ORR experience
- PSA experience
- Zero tolerance experience
- Policy specialist
- Supervisor experience
- Staff training and development
- Bilingual /English/Spanish
Timeline
Assistant Shift Leader
Southwest Key
02.2022 - 03.2025
Youth Care Worker
Southwest Key
08.2021 - 02.2022
Produce Worker
Pro Packing
12.2019 - 07.2020
Tennis Instructor
Nogales City Hall
01.2016 - 01.2017
Bachelor of Arts - Human Service
Southern New Hampshire University