Luis Pichardo
Chandler
Summary
Dynamic server with a proven track record at Olive Garden, excelling in customer satisfaction and cash handling. Skilled in conflict resolution and time management, I consistently enhanced guest experiences while identifying process improvements. Adept at fostering team collaboration, I thrive in fast-paced environments, ensuring operational efficiency and customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
Chandler
04.2025 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu items, describing ingredients and cooking methods upon request.
Team Member
Whatabuger
Tempe
09.2022 - 10.2024
- Received, processed, and stocked merchandise in accordance with store policies.
- Identified opportunities for process improvements within the department.
- Maintained positive working relationship with fellow staff and management.
- Built and maintained working relationships with peers and upper management.
Education
Bachelor of Science - Construction Management
Arizona State University
Tempe, AZ05-2027
High School Diploma -
Marcos De Niza
Tempe05-2023
Skills
- Foreign language proficiency
- Construction safety
- Team collaboration
- Time management
- Analytical skills
- Conflict resolution
- Critical thinking
- Problem-solving
- Organizational skills
Affiliations
- Wrestling team captain in highschool
- Starting varsity Football Player
- Concert Pianist
- Certified to drive activity busses
- Lecture at Saint Marys Basha
Accomplishments
- Three Time Section Finalist Wrestling
- Two Time State Placer Wrestling
Certification
- Activity Bus Certified
Languages
Spanish
Native/ Bilingual
Motivated Learner
I love to lean and expand my horizon
Ready to take criticism and respect those above me
Willing to do whatever I need to do
References
References available upon request.
Timeline
Server
Olive Garden Restaurant
04.2025 - Current
Team Member
Whatabuger
09.2022 - 10.2024
Bachelor of Science - Construction Management
Arizona State University
High School Diploma -
Marcos De Niza
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