- Watching Movies and TV Shows
- I like working with my hands and fixing things
- Gym Workouts
- Backpacking and Hiking
- Music
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
- Video Gaming
- Virtual Reality
- Kayaking
- Hiking
- Reading
- Swimming
- Camping
- Backpacking
- Artificial Intelligence (AI) and Machine Learning
Luke Hayward
Litchfield Park,AZ
Summary
Dynamic food server with a proven track record at Whataburger, excelling in cash handling and customer relations. Enhanced guest satisfaction through effective upselling and conflict resolution, contributing to increased repeat business. Recognized for maintaining high cleanliness standards and fostering a positive team environment, ensuring exceptional dining experiences.
Developed exceptional customer service and communication skills in fast-paced dining environment, consistently ensuring guest satisfaction. Demonstrated ability to work efficiently under pressure while maintaining positive attitude and professional demeanor. Seeking to leverage these transferrable skills to transition into new field and contribute effectively.
Offering positive attitude and genuine willingness to learn and grow in food service industry. Brings ability to quickly grasp new concepts and exceptional skills in multitasking and teamwork. Ready to use and develop communication and customer service skills in Team Member role.
Overview
1
1
year of professional experience
Work History
Food Server
Whataburger Restaurant Unit 537
10.2024 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Facilitated team-oriented environment, contributing to positive working atmosphere.
- Coordinated with kitchen staff to ensure timely delivery of food, enhancing customer satisfaction.
- Supported needs of X amount of- person wait staff who attended to specific needs of countless customers daily for Fast Food restaurant with social relevancy and intentionality.
Education
Some College (No Degree) - Computer Science
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ05-2024
Skills
- Cash handling
- Food handling
- Professional attitude
- Order taking
- Safe food handling
- Cleanliness standards
- Food safety practices
- Relationship management
- Service prioritization
- Order accuracy
- Food station setup
- Supply restocking
- Quality control
- Memory retention
- Order management
- Dining area maintenance
- High volume dining
- Food spoilage prevention
- Menu presentation
- Tableside service
- Order verification
- Hospitality and accommodation
- Dining crew workflow optimization
- Dining customer service
- Price memorization
- Table setting arrangements
- Check payment processing
- Warm and friendly
- Team player
- Cleaning and sanitizing
- Adaptable and flexible
- Organizational skills
- Reliable and responsible
- Food and beverage service
- Decision-making
- High energy and stamina
- Cool under pressure
- Food preparation and safety
- Team leadership
- Food running
- Ability to lift 30 pounds
- Staff training
- Transactions and cash handling
- Workflow coordination
- Table monitoring and turnover
- Beverage preparation
- Relationship building
- Food presentation
Interests
Timeline
Food Server
Whataburger Restaurant Unit 537
10.2024 - Current
Some College (No Degree) - Computer Science
Maricopa Community Colleges, Estrella Mountain Community College
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