Lushanna Belone
Department of Veterans Affairs
Phoenix
1
Certification
13
years of professional experience
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Advanced Medical Support Assistant
10 Months- Assisted veterans with healthcare inquiries, facilitating timely access to services and resources.
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Streamlined office procedures, enhancing workflow efficiency and reducing wait times for patients.
- Provided comprehensive administrative support, ensuring accurate patient records and documentation.
- Collaborated with multidisciplinary teams to ensure coordinated care delivery for veterans' health needs.
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
Certified Nursing Assistant
3 Months- Assisted in implementing individualized care plans, enhancing patient well-being and satisfaction.
- Monitored vital signs and documented changes to inform nursing staff of patient conditions.
- Coordinated with interdisciplinary teams to optimize resident care and support services.
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Hospital Liaison
1 Year- Facilitated communication between healthcare providers and patients to enhance care coordination.
- Collaborated with multidisciplinary teams to develop comprehensive discharge plans for patients transitioning from hospital to home care.
- Answered incoming calls, scheduled appointments and filed medical records.
- Engaged with patients to provide critical information.
- Delivered support to medical staff in the completion of patient paperwork.
Patient care technician
3 Months- Administered patient care, including vital signs, physical examination and medication
- Collaborated with health care professionals to ensure cohesive and comprehensive patient care
- Administered patient care, including vital signs and medication, to support patient health and recovery
- Assisted clients with daily living activities such as bathing, grooming and dressing
- Assisted clients with daily living activities, enhancing comfort and promoting independence
- Assisted with ambulating, including use of canes, walkers, and wheelchairs
- Supported patients in walking to enhance mobility and safety, including use of canes, walkers, and wheelchairs
Medical Assistant
3 Years 2 Months- Managed patient scheduling and ensured efficient flow of appointments.
- Assisted in physical examinations and documented patient histories accurately.
- Coordinated communication between physicians, patients, and families to enhance care delivery.
- Trained new medical assistants on office procedures and best practices.
- Conducted inventory management to maintain adequate supply levels in clinic.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Trained new team members on clinical procedures and office protocols to enhance performance and compliance.
Patient Care Coordinator
1 Year- Coordinated patient appointments and managed scheduling to optimize clinic operations.
- Facilitated communication between patients, physicians, and healthcare teams to enhance care delivery.
- Implemented electronic health record (EHR) systems for efficient patient information management.
- Managed prior authorization requests to ensure timely approvals and compliance with regulatory requirements.
- Educated patients on health management and preventive care practices.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant
3 Years 9 Months- Administered vaccines and medications as prescribed by healthcare providers to ensure patient care and safety.
- Monitored and recorded patient vitals, ensuring comprehensive and up-to-date medical documentation.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collected specimens for lab analysis. Assisted in preparing samples for testing.
- Optimized exam room preparation and restocking processes to enhance operational efficiency for healthcare providers.
- Supported departmental staffing efforts to maintain efficiency and service quality during high-demand times.
Education
No Degree - Nursing
- Registered Nursing
- Registered Nursing
- Degree: Nursing Assistant Certification
- Degree: Associate Degree in General Studies
- Medical Assistant
Skills
HIPPA Compliance
Customer Service
Direct Patient Care
Reliable team player
Blood draws
Medical supply Inventory
Patient-focused care
CPR
Patient communication
Conflict resolution techniques
Appointment scheduling expertise
Recordkeeping skills
Patient care coordination
Medical terminology
Medical office procedures
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
Timeline
Certified Nursing Assistant
Mirabella ASU
02.2026 - 05.2026Read More
Advanced Medical Support Assistant
Department of Veterans Affairs
10.2025 - CurrentRead More
Hospital Liaison
Mountain Park Medical Center
05.2024 - 05.2025Read More
Patient care technician
Banner Medical Center
01.2024 - 04.2024Read More
Medical Assistant
TLC Pediatrics
11.2020 - 01.2024Read More
Patient Care Coordinator
Honor Health
05.2018 - 05.2019Read More
Medical Assistant
Gila River Healthcare
02.2014 - 11.2017Read More
Pima Medical Institute
from Medical Assistant
Read More
Mesa Community College
from Registered Nursing
Read More
Gateway Community College
from Registered Nursing
Read More
Arizona College of Nursing
No Degree from Nursing
Read More