Luther Yazzie
Window Rock
Summary
Experienced Senior Automotive Technician with a strong background in diagnosing complex automotive issues using advanced diagnostic tools. Successfully repaired and maintained a diverse fleet of vehicles, ensuring efficient operations while supervising junior technicians and providing technical support. Demonstrated expertise in repairing and replacing critical vehicle components, including brakes, steering systems, and engines, while utilizing computerized diagnostics for troubleshooting across various makes and models. Maintained detailed reports for management on job status, labor hours, and parts used, contributing to improved operational efficiency.
Overview
29
29
years of professional experience
Work History
Senior Automotive Technician
Navajo nation fleet management
Window Rock
10.1996 - Current
- Diagnosed complex automotive issues using advanced diagnostic tools.
- Repaired and maintained a diverse fleet of vehicles for efficient operations.
- Supervised junior technicians, providing guidance and technical support.
- Repaired and replaced worn or defective parts such as brakes, steering systems, transmissions and engines.
- Utilized advanced knowledge of computerized diagnostics to troubleshoot malfunctions in a wide variety of makes and models of vehicles.
- Created detailed reports for management regarding job status updates, labor hours used per job, parts used per job and other related data points.
- Diagnosed and repaired complex automotive systems using specialized diagnostic equipment.
- Reviewed technical documents such as schematics and diagrams when diagnosing complex problems.
- Researched new technologies related to automotive engineering to stay current with industry trends.
- Performed preventative maintenance on vehicles, including oil changes, brake repairs, engine tune-ups and suspension work.
- Inspected vehicles for safety issues such as tire wear, fluid levels and overall condition of the vehicle.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Evaluated, repaired and aligned vehicle suspensions.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Conducted test drives before and after repair services.
- Repaired, replaced and adjusted brakes.
- Operated tow trucks for vehicle recovery and transport in various conditions.
- Provided roadside assistance services such as jump starts and tire changes for stranded motorists.
- Operated wrecker truck to tow disabled vehicles in a safe and timely manner.
- Created detailed service orders and documented customer interactions accurately.
- Maintained customer records and ensured compliance with company policies.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Managed incoming calls efficiently by providing timely responses or directing them accordingly.
- Documented service information in system within client profiles and updated repair status.
- Inspected vehicles to determine necessary maintenance or repair needs.
- Entered mechanics' time into system, communicated completed work to customers and closed service work orders.
- Advised customers on proper care and preventive maintenance of their vehicles.
- Greeted customers and answered inquiries about services offered.
- Created service order requests by documenting customer complaints and repair needs in work orders.
- Updated knowledge of automotive technology, industry trends, products, services, and regulations.
- Reviewed work orders with technicians to ensure accuracy of services provided.
- Scheduled repair work by assigning tasks to mechanics based on skills and availability.
- Recorded customer information, vehicle mileage, and details of services performed.
- Organized documents related to vehicle servicing or repairs.
Education
Associate of Science - Auto/diesel Technology
Universal Technical Institute
Phoenix, AZ04-1993
Skills
- Advanced diagnostics
- Engine repair
- Brake inspection
- Vehicle maintenance
- Preventative maintenance
- Steering systems
- Suspension systems
Timeline
Senior Automotive Technician
Navajo nation fleet management
10.1996 - Current
Associate of Science - Auto/diesel Technology
Universal Technical Institute