LUZABY ACUNA
Tolleson
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
3
3
years of professional experience
Work History
Operation Associate
Sephora
09.2024 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Guided customers towards appropriate products based on their specific skin type, tone, and preferences.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Insurance Agent
Freeway Insurance
06.2023 - 09.2024
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Engaged with walk-in clients while gathering essential data.
Paraeducator, Special Education
Lexington Life Academy
06.2022 - 06.2023
- Handled clerical duties, managed classrooms and coordinated documents for teachers
- Conducted small group and individual classroom activities with students based on differentiated learning needs
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Forged meaningful relationships with students by crafting a variety of involvement activities.
- Fostered a safe learning environment to promote student confidence.
Education
Bachelor of Science - Nursing
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05-2027
High School Diploma -
Tolleson Union High School
Tolleson, AZ05.2022
Skills
- Bilingual- Spanish
- MS Office proficient: Word, Outlook and etc
- Strong customer service and communication skills
- Phone etiquette
- Team support
- Administrative background
Timeline
Operation Associate
Sephora
09.2024 - Current
Insurance Agent
Freeway Insurance
06.2023 - 09.2024
Paraeducator, Special Education
Lexington Life Academy
06.2022 - 06.2023
High School Diploma -
Tolleson Union High School
Bachelor of Science - Nursing
Maricopa Community Colleges - Estrella Mountain Community College
Similar Profiles
Nicole ZabaNicole Zaba
Store manager at SephoraStore manager at Sephora
Baylee ClasseBaylee Classe
Senior Makeup Artist/Lead Sales Associate at SephoraSenior Makeup Artist/Lead Sales Associate at Sephora
Karina SheboKarina Shebo
Beauty Advisor at SephoraBeauty Advisor at Sephora
Mahogany BetheaMahogany Bethea
Lead Beauty Advisor at SephoraLead Beauty Advisor at Sephora
Analisa AbrilAnalisa Abril
PBX Operator at Saint Joseph Hospital Common SpiritPBX Operator at Saint Joseph Hospital Common Spirit