Lyaman Sadigova
Baku
Summary
Results-driven Development Lead with 5 years of experience driving revenue and managing multiple business lines.
Overview
7
7
years of professional experience
Work History
Development Lead
Wolt Azerbaijan
10.2023 - Current
Retail Development Manager
Wolt Azerbaijan
01.2021 - 09.2023
- Started Retail Development and Onboarding Department in Azerbaijan
- Responsible (Team Lead) for Retail Development, Onboarding, Category Management, and Integration in Azerbaijan
- Designing and implementing programs, as well as scaling best practices that will drive efficiency
- Monitoring market and competitor developments in the different markets
- Developed and launched multiple record-breaking campaigns with minimal costs
- Implemented multiple projects of Product, Category Management, Merchant Integration, and Global Retail Teams in Azerbaijan
- Involved in Wolt Market Launch (Onboarding, training, and Integration)
- Boosted retail sales by implementing strategic marketing plans and promotional campaigns.
- Developed new business partnerships, resulting in increased product distribution and market share.
- Achieved all KPIs and Targets for the second year in a row.
Jr Restaurant Development Manager
Wolt Azerbaijan
01.2019 - 03.2021
- Responsible for onboarding venues into the platform
- Managing the photoshoot process, assisting with the menus, translations, and training of the venues
- The venue's first point of contact after the agreement is signed
- Established productive communication, and extracted the info needed for their onboarding
- Ensured that the restaurant partner menus on the platform are up to date with the text and visuals that reflect the brand
- Managed restaurant liaisons by identifying, training, and keeping them up to speed with any urgent cases
- Handled restaurant support together with the support associates
- Ensured the portfolio of restaurants reaches the highest standards by conducting frequent quality and satisfaction checks
- Handled over 300 venues as an Account Manager
- Developed new methodologies to boost sales, and control rejection rate, conversion rate, prep time, and other KPIs, that are aligned with the company's standards
- Met schedule using great planning and coordination skills
- Trained and mentored employees to maximize team performance
- Optimized team training and staff development.
Ops Associate
Wolt Azerbaijan
06.2019 - 09.2019
- Communicating with customers, courier and restaurant partners via chat and phone
- Building Support guides for customers, courier and restaurant partners while preparing for the launch of the company in Azerbaijan
- Helping with onboarding partners to the platform
Training Coordinator
Partnyor LTD
09.2018 - 03.2019
- Developed documentation that records employee data such as wages, vacation, and working hours
- Managed and analyzed taxes for partners' employees.
Advertising Specialist
Information Resource Complex, Azerbaijan University of Languages
08.2017 - 07.2018
- Social networking development, implementation, and further support of ICT projects
- Developed excellent working knowledge of industry trends and improvements in processes
- Optimized team training and staff development.
Mathematics Tutor
Gateway Worldwide Learning, British School in Baku
11.2016 - 07.2017
- Cultivated excellent student relationships by helping them overcome Mathematical difficulties and delivering enjoyable lessons
- Evaluated and modified course outlines, textbooks, and course procedure sheets to elevate student learning, engagement, and experience
- Trained students to apply analytical and problem-solving skills to solve Maths equations and formulas
- Coached students by providing sample test questions to help prepare for international examinations.
Education
Bachelor's degree in Applied Mathematics and Computer Sciences -
Lomonosov Moscow State University
05.2016
Skills
- Mobile Application Development
- Stakeholder Communication
- Performance Optimization
- Budget Administration
- Project Implementation
- Finance
- Business Analysis
Activities
- Participant in COMPASS Long-term training, The Council of Europe / the Ministry of Youth and Sports of the Republic of Azerbaijan, Enabling civil society to play a greater role in advancing the socio-economic rights of vulnerable
- Digital Communication Strategy
Personal Information
- Date of Birth: 08/15/1995
- Gender: Female
- Nationality: Azerbaijani
Timeline
Development Lead
Wolt Azerbaijan
10.2023 - Current
Retail Development Manager
Wolt Azerbaijan
01.2021 - 09.2023
Ops Associate
Wolt Azerbaijan
06.2019 - 09.2019
Jr Restaurant Development Manager
Wolt Azerbaijan
01.2019 - 03.2021
Training Coordinator
Partnyor LTD
09.2018 - 03.2019
Advertising Specialist
Information Resource Complex, Azerbaijan University of Languages
08.2017 - 07.2018
Mathematics Tutor
Gateway Worldwide Learning, British School in Baku
11.2016 - 07.2017
Bachelor's degree in Applied Mathematics and Computer Sciences -
Lomonosov Moscow State University
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