Lydia Jimenez
Phoenix
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Representative
Solar Pros
06.2023 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
Sales Representative / Leader
Suntria
05.2022 - 06.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Evaluated staff performance and provided coaching to address inefficiencies.
Mail Carrier
United States Postal Service, USPS
10.2021 - 04.2022
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Bartender / Server
Outwest Ventures Inc.
11.2017 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
Academy With Community Partners
Mesa, Arizona05.2015
Skills
Fast-paced
Communication
Sales
Marketing
Leadership
Time management
Adaptability
Gym
Fitness has been one of my favorite things to do for the past 7 years of my life. It has taught me so much about health, discipline, self confidence and my own personal development journey. I use it to help motivate others like me who are aspiring to maximize their potential and become their best selves inside and out.
Languages
Spanish
Elementary
Timeline
Sales Representative
Solar Pros
06.2023 - Current
Sales Representative / Leader
Suntria
05.2022 - 06.2023
Mail Carrier
United States Postal Service, USPS
10.2021 - 04.2022
Bartender / Server
Outwest Ventures Inc.
11.2017 - 03.2022
High School Diploma -
Academy With Community Partners
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