Summary
Work History
Education
Driven
Timeline
Generic

Lyisha Smith

Phoenix

Summary

Developed skills in group home environment, focusing on resident care and administrative management. Excels in team collaboration, problem-solving, and maintaining supportive living space. Seeking to transition into new field where these transferable skills can drive positive outcomes.

Work History

Assistant Group Home Manager

Step Ahead
  • Contributed to the development of resident life skills by providing guidance and assistance with daily living tasks, such as meal preparation and grocery shopping.
  • Trained new staff members in group home policies and procedures, contributing to a knowledgeable and consistent team.
  • Participated in continuous professional development opportunities to remain current on best practices within the field of group home management and care provision.
  • Supported residents'' physical health by coordinating medical appointments and follow-up care as required by their individualized health plans.
  • Maintained detailed records of resident behaviors, medication administration, and incident reports to ensure accurate documentation for regulatory purposes.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed individual resident needs and goals.
  • Served as an advocate for individuals residing at the group home during interactions with external service providers or community resources.
  • Improved resident satisfaction by implementing personalized care plans and fostering a supportive group home environment.
  • Conducted safety audits of the facility regularly to identify potential hazards or areas requiring maintenance attention, maintaining a secure living space for all residents.
  • Implemented behavior management strategies in collaboration with clinical teams, resulting in improved resident interactions within the group home environment.
  • Developed strong relationships with family members of residents, providing regular updates on progress and addressing any concerns promptly.
  • Enhanced communication between staff and residents through regular meetings, leading to stronger relationships and trust.
  • Assisted Group Home Manager in managing employee scheduling efficiently while minimizing overtime expenses.
  • Coordinated community outings for residents, enriching their lives with socialization opportunities outside the group home setting.
  • Streamlined administrative processes for increased efficiency, allowing more time to focus on direct resident support.
  • Ensured a smooth transition for new residents entering the group home by coordinating with the intake team, providing orientation to the home environment, and offering ongoing support.
  • Monitored resident progress toward personal goals and adjusted care plans as needed, promoting continuous growth and development.
  • Assisted Group Home Manager with budgetary planning for the residence, ensuring sufficient resources were available for quality care provision.
  • Managed daily operations of the group home, ensuring compliance with state regulations and maintaining a safe living environment for residents.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Assisted residents with basic hygiene and healthcare needs.
  • Facilitated conflict resolution among residents by mediating disputes and implementing appropriate interventions when necessary.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.

Education

Cosmetology License - Cosmetology

Empire Beauty School
Scranton, PA
05.2004

Computer Information Systems

L&F Computer School
New York, NY
06.2001

Diploma - Cartooning/writer

Art And Design High School
New York, NY
06.1998

Driven

I'm driven to being the best that I could be and always putting forth an effort and helping.

Timeline

Assistant Group Home Manager

Step Ahead

Cosmetology License - Cosmetology

Empire Beauty School

Computer Information Systems

L&F Computer School

Diploma - Cartooning/writer

Art And Design High School
Lyisha Smith