Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynde Peterson

Phoenix

Summary

A highly experienced business leader and developer with a strong background in strategic planning and operational management. Demonstrated track record of delivering impactful results through effective leadership, organization, and training. Known for fostering team collaboration and consistently achieving exceptional outcomes. Adaptable and reliable with expertise in employee development, strategic growth, and customer relations. Confident in ability to contribute to the success of any organization.

Overview

11
11
years of professional experience

Work History

Owner and Founder

Hartland Coffee
01.2021 - Current
  • Designed, developed and founded a local coffee shop focused on propagating positivity within the community
  • Cultivated relationships with local vendors and collaborated to create quality, affordable products
  • Designed the brick and mortar structure and property to provide a streamlined and personalized customer experience and optimal work environment
  • Continuously innovating, adapting and developing new ideas to improved design, product and guest experience
  • Hired and trained all staff and continue to develop employees to now lead and manage daily operations
  • Analyze data to optimize COG's, payroll, and financial well being of the business
  • Focused on creating a positive work culture that allows employees to excel and provide a quality product and experience to our community

Renovation Coordinator

Opendoor
12.2019 - 05.2020
  • Coordinated internal teams and vendors to facilitate home inspections, renovations, and continued maintenance throughout the home buying process
  • Maintained positive relations with HOA members to prevent or resolve violations
  • Managed project timelines for successful completion, ensuring vendor and team communication and collaboration to meet deadlines.
  • Continuously managed and addressed Jira tickets and ongoing home and team issues
  • Liaised with closing managers and field operators to complete agreed upon buyer negotiation renovation tasks

*Laid off as part of company wide Covid 19 cutbacks

General Manager

Dutch Bros. Coffee
09.2013 - 12.2019
  • Lead and encouraged teams of more than 60 individuals to cultivate a positive employee and customer experience that exceed expectations of speed, quality and service
  • Developed and opened 3 locations leading 2 to become number 1 overall stores in the company of over 400 locations.
  • Lead the number 1 store to grossing over $3.5 million a year
  • Focused on leadership and people development in order to build successful teams capable of executing standards, and addressed issues that hindered the success of the team and store
  • Daily operations include: hiring, firing, training and coaching, inventory management, scheduling, ensuring company values of speed, quality and service are continuously being met, meeting company and city health code and safety standards, maintaining proper COG's and labor costs, weekly and monthly meetings with leadership and staff

Education

BA - Criminal Justice

Eastern Washington University
Spokane, WA
12.2012

AA -

Spokane Falls Communtity College
Spokane, WA
12.2010

Skills

  • Cultivating efficient and positive work environments
  • Communication and coordination within teams and amongst leadership
  • Effective and timely decision making and problem solving
  • Employee training and continued coaching
  • Teamwork and collaboration
  • Attention to detail
  • Workflow efficiency
  • Business and team development and advancement

Timeline

Owner and Founder

Hartland Coffee
01.2021 - Current

Renovation Coordinator

Opendoor
12.2019 - 05.2020

General Manager

Dutch Bros. Coffee
09.2013 - 12.2019

AA -

Spokane Falls Communtity College

BA - Criminal Justice

Eastern Washington University
Lynde Peterson