Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyndsey R Hamm

Gilbert

Summary

Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.

Overview

14
14
years of professional experience

Work History

Reservationist

Transdev
2017.07 - Current
  • Taking calls in a fast paced call center in a friendly professional manner, scheduling trips for Peoria Dial A Ride and Valley Metro Mobility Center

Inductor

Oriental Trading
2016.04 - 2016.11
  • Sorted product and fulfilled orders in a fast paced environment.

Outbound Customer Service Representative

Dial America
2015.02 - 2015.09
  • Place calls for Angis List to customers of contract client for satisfaction of services used to obtain reviews.

Beverage Server

Caesars EntertainmentCouncil
2011.07 - 2015.05
  • Deliver drinks on the casino floor within time frame to meet company standards while providing excellent customer service.

Seasonal Outbound Sales Representative

Omaha Steaks
2014.10 - 2014.12
  • Making outbound calls to assist customers with placing orders over the phone.

Guest Service Representative

Target
2009.11 - 2011.07
  • Assist guest with purchase and return of merchandise
  • Also, to straighten merchandise shelves at end of night.

Education

Associates Degree - Forensic Psychology

Grand Canyon University
Phoenix, AZ.
04.2024

High School Diploma -

South Vermillion High School
Clinton, IN
05.1992

Skills

  • Guest Satisfaction
  • Microsoft Office
  • Client Requirements
  • Client Support
  • Customer Interaction
  • Telephone Reservations

Timeline

Reservationist

Transdev
2017.07 - Current

Inductor

Oriental Trading
2016.04 - 2016.11

Outbound Customer Service Representative

Dial America
2015.02 - 2015.09

Seasonal Outbound Sales Representative

Omaha Steaks
2014.10 - 2014.12

Beverage Server

Caesars EntertainmentCouncil
2011.07 - 2015.05

Guest Service Representative

Target
2009.11 - 2011.07

Associates Degree - Forensic Psychology

Grand Canyon University

High School Diploma -

South Vermillion High School
Lyndsey R Hamm