Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
Overview
14
14
years of professional experience
Work History
Reservationist
Transdev
2017.07 - Current
Taking calls in a fast paced call center in a friendly professional manner, scheduling trips for Peoria Dial A Ride and Valley Metro Mobility Center
Inductor
Oriental Trading
2016.04 - 2016.11
Sorted product and fulfilled orders in a fast paced environment.
Outbound Customer Service Representative
Dial America
2015.02 - 2015.09
Place calls for Angis List to customers of contract client for satisfaction of services used to obtain reviews.
Beverage Server
Caesars EntertainmentCouncil
2011.07 - 2015.05
Deliver drinks on the casino floor within time frame to meet company standards while providing excellent customer service.
Seasonal Outbound Sales Representative
Omaha Steaks
2014.10 - 2014.12
Making outbound calls to assist customers with placing orders over the phone.
Guest Service Representative
Target
2009.11 - 2011.07
Assist guest with purchase and return of merchandise
Also, to straighten merchandise shelves at end of night.