Summary
Overview
Work History
Education
Skills
Certification
Hobbies & Special Interests
Software
Timeline
Generic
Lynetta Working

Lynetta Working

Mesa,AZ

Summary

Motivated and adaptable professional with a diverse skill set in customer service, vocational coaching, education, and team leadership. Seeking a position that utilizes my ability to quickly learn new skills, build strong relationships, and contribute to a productive work environment.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Lead Vocational Job Coach

TCH -The Centers for Habilitation
10.2016 - Current
  • Trained and mentored multiple other job coaches over the course of 8 years in my team lead position.
  • Created and maintained learning plans for individuals with special needs, facilitating their employment success through tailored strategies and real-time feedback. Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Managed large-scale projects, including the assembly and distribution of over one million educational parenting kits across Arizona, coordinating logistics and ensuring on-time delivery.
  • Kept detailed records of individuals progress and provided documentation to Arizona state programs.
  • Developed strong business partnerships fostering long-term relationships between their existing staff and my clients.

Early Childhood Educator

Childtime Learning Center
01.2005 - 10.2016
  • Designed curriculums and implemented educational activities for children, incorporating intentional learning opportunities into play.
  • Maintained compliance with state and federal safety, health, and educational standards for both NECPA and First Things First certified programs.
  • Provided daily customer service and real time feedback by fostered strong relationships with families, addressing both educational and emotional needs of children.

Experienced in Customer Service & Food Service

Multiple Locations
01.1988 - 01.1998
  • Delivered exceptional customer service as a hostess, cashier, waitress, and cook, ensuring positive dining experiences.
  • Managed customer transactions, maintained cleanliness, and supported team efficiency in high-traffic environments.
  • Built rapport with customers, ensuring repeat business and a positive company image.
  • Was entrusted to train new employees, work without supervision, and independently open and close businesses in all positions that I held in this industry.

Education

High School Diploma -

Northview High School
Brazil, IN

No Degree - English & Fine Arts /70 Credit Hours, 3.9 GPA

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

Skills

  • Leadership & Team Management
  • Led, trained, and mentored teams, improving performance through customized strategies and ongoing support
  • Demonstrated ability to create a positive, supportive work environment and provide mentoring to new staff
  • Training & Development
  • Developed and delivered training programs for employees, focusing on skill acquisition and performance improvement
  • Proficient at creating learning plans and providing step-by-step guidance, ensuring employees meet job performance expectations
  • Customer Service & Client Relations
  • Strong interpersonal skills, building and maintaining lasting relationships with clients, families, and team members
  • Excellent communication and problem-solving abilities, ensuring customer satisfaction and creating a positive service experience
  • Organizational Skills
  • Exceptional at time management and task prioritization, ensuring smooth operations in fast-paced environments
  • Proven ability to manage multiple projects simultaneously
  • Meticulously detail-oriented, ensuring accuracy and adherence to guidelines in all work processes
  • Safety & Compliance
  • Adept at ensuring safety standards are met and followed in various work environments, including education settings and transportation
  • Equipment Operator
  • Experienced in operating specialized equipment, including multi-passenger vans and electric pallet jacks
  • Cashier experience

Certification

CPR, First Aid, Food Handler’s, Fingerprint Clearance

Hobbies & Special Interests

Animal Lover: I love all animals. I grew up in rural Indiana have always been surrounded by them. I currently own 3 small mixed-breed dogs and am an aquatic hobbyist. 


Artist: I am skilled in multiple forms of art media, from fine art, to crafts, to up-cycling found objects and furniture. 


Learning: I have a strong interest in learning new things. I think that it is important to constantly improve your mind and that all knowledge is useful in some form. I am a fountain of odd facts and trivia. I enjoy acquiring new skills and the process of discovery that goes along with that journey. 


I am a "project person" meaning that I love to be working on something all of the time. I am not truly happy unless I have something to occupy my mind or busy myself with.  


Software

Proficient in Microsoft Word, PowerPoint, and rudimentary Excel, with a commitment to learning and improving technical skills as needed

Timeline

Lead Vocational Job Coach

TCH -The Centers for Habilitation
10.2016 - Current

Early Childhood Educator

Childtime Learning Center
01.2005 - 10.2016

Experienced in Customer Service & Food Service

Multiple Locations
01.1988 - 01.1998

High School Diploma -

Northview High School

No Degree - English & Fine Arts /70 Credit Hours, 3.9 GPA

Maricopa Community Colleges, Mesa Community College

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Lynetta Working