Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Track record of achieving high client satisfaction through clear communication and personalized service.
Overview
26
26
years of professional experience
Work History
Real Estate Agent
Sunstone Real Estate Group at Coldwell Banker
08.2013 - 01.2024
Guided clients from beginning to end of home buying process in choosing right property.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
New Home Sales Consultant
Polygon Northwest
04.2005 - 10.2012
Developed strong relationships with potential buyers through excellent communication and customer service skills.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Member Account Representative
First Technology Federal Credit Union
04.2001 - 06.2005
Developed strong relationships with customers through personalized service, building trust and loyalty with the bank.
Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
Maintained strict confidentiality of bank records and client information.
Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Gym Assistant
Bally Total Fitness Corporation
01.1998 - 04.2001
Contributed to the growth of membership sales by effectively communicating the benefits of joining our gym to potential members during their visits.
Increased member retention rates through exceptional customer service, addressing concerns, and resolving problems efficiently.
Handled member complaints professionally and efficiently, forwarding any unresolved issues to management for further action if necessary.