Accomplished Fitness Manager with a proven track record in program development, client retention, and revenue growth. Expertise in creating personalized fitness programs that align with member goals and industry trends.
Work History
Fitness Manager
1 Year 10 Months
EOS Fitness | 09.2024 - Current
Developed and implemented fitness programs aligning with member goals and industry trends.
Managed daily operations to ensure optimal service delivery and customer satisfaction.
Trained and mentored staff on best practices in fitness management and member engagement.
Analyzed member feedback to enhance programming and improve retention rates.
Led team meetings to foster collaboration, set objectives, and track progress toward goals.
Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Batcher/ Pastuerizer
7 Years
Shamrock Farms Dairy | 09.2017 - 09.2024
Operated batching equipment to ensure efficient production of dairy products.
Monitored ingredient quality and adherence to safety standards during batching processes.
Trained new staff on batching procedures and safety protocols to enhance operational efficiency.
Collaborated with team members to maintain consistent workflow and minimize downtime.
Conducted regular maintenance checks on batching machinery to prevent operational disruptions.
Operated forklift safely to pick up and move loads.
Fostered a culture of continuous improvement within the batching department by encouraging open communication and idea-sharing among team members.
Monitored batch progress using computerized systems, making adjustments as needed to meet specifications.
Implemented safety protocols, ensuring a safe working environment for all employees.
Cleaned and organized batching and raw materials area.
Authorization Specialist
1 Year 8 Months
American Home Shield Corporation | 01.2016 - 09.2017
Reviewed and processed service requests to ensure timely authorizations for home warranty claims.
Collaborated with cross-functional teams to streamline authorization workflows and enhance operational efficiency.
Implemented quality assurance measures to maintain high standards in claim authorizations across the department.
Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
Monitored system performance for authorization tools, ensuring accuracy and reliability of data inputs and outputs.
Plumbing Apprentice
5 Years 2 Months
Belsito Plumbing | 06.2012 - 08.2017
Assisted experienced plumbers with installation and repair of residential plumbing systems.
Supported troubleshooting efforts for plumbing issues, enhancing problem-solving skills and technical knowledge.
Conducted routine maintenance tasks, ensuring compliance with safety standards and regulations.
Collaborated on team projects, contributing to efficient workflow and timely project completion.
Maintained tools and equipment, ensuring readiness for daily tasks and minimizing downtime.
Observed skilled tradespeople, acquiring hands-on experience in pipe fitting and system installations.
Participated in safety training sessions, promoting a culture of safety within the work environment.
Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.