MACKENZIE BRIGHTWELL
Chandler
Summary
Dependable worker with knowledge of problem solving, data management, and client relationships. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Unit Counselor
Girl Scout Arizona Cactus Pine
Payson
05.2026 - 06.2026
- CPR and First Aid certified
- Archery Certified
- Ensured safety protocols were followed during all activities and events.
- Evaluated and provided feedback to improve program quality and effectiveness.
- Provided emotional support and guidance to campers in crisis situations
- Worked with a team to build weekly schedules and activities
Hostess
The Arrogant Butcher
Phoenix
03.2025 - 03.2026
- Greeted visitors warmly and ensured they had a positive experience.
- Provided customer service by responding to inquiries in an efficient and friendly manner.
- Assisted in resolving guest complaints and disputes.
- Ensured check-in area was clean at all times and stocked with necessary supplies.
- Checked visitors in and directed them to the appropriate seating based on their needs.
Receptionist
Nail Theory Lounge
09.2023 - 01.2025
- Built and nurtured relationships between staff and guests to enhance customer experience.
- Answered questions about the organization and provided callers with the address, directions, and other information.
- Delivered accurate phone messages to personnel, ensuring timely communication with call-back numbers and names.
- Handled cash and credit card payments with accuracy.
ChopShop
01.2023 - 05.2023
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Washed and sanitized hands throughout shift, promoting food safety and health requirements.
- Adhered to safety protocols at all times while preparing meals for customers.
Education
Bachelor's Degree - Sustainability
Arizona State University
Tempe, AZ 08.2024 - 05.2028
High school or equivalent -
Perry High School
Skills
- Crisis intervention
- Customer/client relations
- Communication skills
- Telephone skills
- Organizational skills
- Data Entry
- First Aid and CPR Certified
- Photoshop certification
Additional Information
Received camp counselor training for girls ages 5-18
Timeline
Unit Counselor
Girl Scout Arizona Cactus Pine
05.2026 - 06.2026
Hostess
The Arrogant Butcher
03.2025 - 03.2026
Bachelor's Degree - Sustainability
Arizona State University
08.2024 - 05.2028
Receptionist
Nail Theory Lounge
09.2023 - 01.2025
ChopShop
01.2023 - 05.2023
High school or equivalent -
Perry High School