MACKENZIE HECHTLE
Gilbert
Summary
Head Billing Specialist with law firm experience, skilled in billing operations, client account management, and accuracy in financial records. Strong background in reception, caregiving, and nannying, bringing excellent communication, organization, and multitasking skills.
Overview
9
9
years of professional experience
Work History
Head Billing Specialist
Attorneys On Retainer
12.2024 - Current
Managed financing for over 11,000 accounts and members efficiently.
Oversaw financial operations utilizing Salesforce and Infusionsoft platforms.
Developed comprehensive collections procedure to enhance recovery rates.
Operated entire collection system to ensure timely account resolution.
Front Desk Receptionist
Nail Salon
01.2023 - 11.2024
- Appointment setting
- Check in
- Check out and Register Management
- Managing schedule for 18 techs
- Drink serving
- Ensuring highest guest satisfaction
- Answering 2 different phones and text messages
- Providing quality customer service
Caregiver
07.2020 - 04.2022
- Meal preparation, feeding
- Walking assistance
- Bathing
- Bathroom assistance
- Companionship
- Dressing and hygiene routine
Montessori Teacher
10.2020 - 05.2021
- Lesson planning, Lesson giving
- Providing educational activities with outdoor stimulus
- Behavior management
- Giving children safe and compassionate environment to express themselves
Nanny
02.2017 - 05.2019
- School pickup
- Providing stimulating activities for child with autism
- Autism behavior management
- Providing compassion and understanding for affectionate special needs child
- Meal preparation
Hostess/Expo
Pescado Borracho
02.2018 - 12.2018
- Greeting guests
- Seating guests
- Serving food and drinks
- Checking orders
- Correcting orders
- Providing quality customer service
Education
Scholastic Diploma - undefined
Williams Field High School
05.2019
Skills
- Customer Service
- Salesforce
- Infusionsoft
- Operations
- Collections
- Billing
- Microsoft
- Microsoft
- Written Correspondence
- Money management
- Appointment setting
- Schedule management
- Multitasking
- Food/drink serving
- Dining Seating
- Caregiving
- Meal preparation
- Mobility assistance
- Lesson planning
- Lesson giving
- Childcare
- Elderly Care
- Billing systems and software
- Data entry proficiency
- Analytical thinking
- Conflict resolution
- Invoice processing
- Account reconciliation
- Financial reporting
- Audit procedures
- Billing cycle management
- Billing dispute resolution
Timeline
Head Billing Specialist
Attorneys On Retainer
12.2024 - Current
Front Desk Receptionist
Nail Salon
01.2023 - 11.2024
Montessori Teacher
10.2020 - 05.2021
Caregiver
07.2020 - 04.2022
Hostess/Expo
Pescado Borracho
02.2018 - 12.2018
Nanny
02.2017 - 05.2019
Scholastic Diploma - undefined
Williams Field High School
Similar Profiles
IVENSON PAULEUSIVENSON PAULEUS
Event Planning Manager at Planners On RetainerEvent Planning Manager at Planners On Retainer
Cheri L. BruinsmaCheri L. Bruinsma
Executive Director at Prosecuting Attorneys Coordinating Council/Prosecuting Attorneys Association of MichiganExecutive Director at Prosecuting Attorneys Coordinating Council/Prosecuting Attorneys Association of Michigan
Kamila TomaczkowskaKamila Tomaczkowska
Law Office Secretary at Jacek Jerzemowski - Law Office of Attorneys and Attorneys at LawLaw Office Secretary at Jacek Jerzemowski - Law Office of Attorneys and Attorneys at Law
Cayden MayoCayden Mayo
Customer Service Representative at SSC Auto RepairCustomer Service Representative at SSC Auto Repair
Hanna AngenyHanna Angeny
Surgical Technologist at HonorHealthSurgical Technologist at HonorHealth