Mackenzie Smith
Mesa
Summary
Dynamic professional with a proven track record at Charter One, adept at identifying developmental issues in children and fostering positive relationships. Skilled in problem-solving and customer service, I excel in maintaining organized environments and empowering individuals through effective communication and active listening. Committed to enhancing experiences and driving success.
Overview
5
5
years of professional experience
Work History
PreK Aide
Charter One
Mesa
07.2024 - Current
- Identified early signs of emotional and developmental problems in children and brought up problems to parents.
- Observed and documented student behaviors for reporting purposes.
- Helped maintain a safe, clean, and organized learning environment in the classroom.
Assistant Manager
Thompson McCarthy Coffee Co
07.2020 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Student Service Counselor
Grand Canyon Education
01.2024 - 04.2024
- Maintained accurate documentation of student interactions, assessments, and progress notes for effective case management.
- Educated students on available community resources, fostering a sense of empowerment and self-sufficiency.
- Managed students schedules and finances guiding them in school success.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ11.2023
Associate of Arts - Psychology
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2021
Skills
- Problem-Solving
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Creative
- Active Listener
Skills
Timeline
PreK Aide
Charter One
07.2024 - Current
Student Service Counselor
Grand Canyon Education
01.2024 - 04.2024
Assistant Manager
Thompson McCarthy Coffee Co
07.2020 - 08.2024
Bachelor of Science - Business Management
Grand Canyon University
Associate of Arts - Psychology
Maricopa Community Colleges - Mesa Community College
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