Mackenzie Stovicek
Gilbert,AZ
Summary
Customer-oriented professional with over 10 years in customer service, business operations, and team leadership. Skilled in managing confidential information, coordinating schedules, and resolving customer concerns. Committed to delivering exceptional service and supporting professional growth in a part-time banking role.
Overview
7
7
years of professional experience
Work History
Self-employed Barber
The Dapper Studio
Gilbert, AZ
01.2025 - Current
- Managed daily business operations independently, ensuring efficient appointment scheduling and effective client communications.
- Handled cash and electronic payments, maintaining precise financial records to support business accuracy.
- Maintained clean and organized workspace, adhering to health and safety standards to promote client well-being.
- Maintained cleanliness and organization of work space adhering to health and safety standards.
Salon Receptionist
Apple Nailed It
Gilbert, AZ
06.2025 - 03.2026
- Managed front desk operations, ensuring smooth check-in and appointment scheduling for clients.
- Implemented an electronic booking system, improving appointment management efficiency.
- Coordinated communication between clients and techs to optimize service delivery.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
- Assisted in maintaining a welcoming environment, enhancing customer satisfaction and retention.
Barber, Manager
Men’s Ultimate Grooming
Gilbert, AZ
09.2019 - 01.2025
- Led day-to-day operations for a team of stylists while ensuring exceptional customer service.
- Managed employee schedules and coordinated staffing to meet operational demands.
- Conducted inventory management, ensuring availability of supplies for uninterrupted service.
- Ensured compliance with company policies and sanitation regulations to maintain a safe environment.
- Conducted inventory management and maintained accurate supply records.
Education
Cosmetology License - Cosmetology
Lorain County JVS
Oberlin, OH05.2015
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05.2015
Skills
- Reception operations
- Customer service
- Inventory management
- Staff management
- Problem-solving skills
- Communication
Timeline
Salon Receptionist
Apple Nailed It
06.2025 - 03.2026
Self-employed Barber
The Dapper Studio
01.2025 - Current
Barber, Manager
Men’s Ultimate Grooming
09.2019 - 01.2025
Cosmetology License - Cosmetology
Lorain County JVS
High School Diploma -
North Ridgeville High School