Summary
Overview
Work History
Education
Skills
Timeline
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Macy Myers

Yuma

Summary

Dynamic Beauty Stylist with extensive experience at Dillards, excelling in client consultations and makeup artistry. Proven track record of increasing sales through effective upselling strategies and fostering customer loyalty. Skilled in skin analysis and delivering exceptional customer service, creating personalized beauty regimes that enhance client satisfaction and drive repeat business.

Overview

1
1
year of professional experience

Work History

Beauty Stylist

Dillards
02.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Utilized social media platforms to promote store events and exclusive offers, expanding customer base.
  • Provided makeup application services, elevating customer satisfaction and boosting repeat business.
  • Streamlined appointment booking process, improving operational efficiency.
  • Implemented customer feedback system to gather insights, refining service delivery.
  • Enhanced customer loyalty by providing personalized skincare consultations.
  • Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
  • Compiled and analyzed sales data to identify trends, informing strategic stocking decisions.
  • Participated in professional development workshops to improve consultation techniques, ensuring industry-leading service.
  • Resolved customer complaints with empathy and efficiency, preserving brand reputation.
  • Developed personalized beauty regimes for clients, fostering loyalty and repeat visits.
  • Educated customers on latest beauty trends and products, leading to informed purchase decisions.
  • Increased sales of premium skincare products with targeted recommendations.
  • Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Associates - Nursing

Arizona Western College
Yuma, AZ

Skills

  • Skin analysis
  • Client consultations
  • Makeup artistry
  • Blowout styling
  • Customer service
  • Friendly and outgoing
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Retail experience
  • Clear communication
  • Team collaboration
  • Active listening
  • Verbal and written communication
  • Cash handling
  • Client relationship building
  • Customer engagement
  • Flexibility and adaptability
  • Relationship building and management
  • Customer consultation
  • Paperwork management
  • Theft prevention
  • Appointment scheduling
  • Payment processing

Timeline

Beauty Stylist

Dillards
02.2024 - Current

Associates - Nursing

Arizona Western College
Macy Myers