Maddison Markwardt
Flagstaff
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server/Hostess/Busser/caterer
jeffrey's grill and catering-Carmel-by-the-Sea
Carmel-by-the-Sea, CA
06.2022 - Current
- Set up food at parties
- Serve and engage with customers
- Spread word of the company
- Hold a positive demeanor throughout the entire day
- Welcome customers and seat them comfortably
- Influence a positive work environment
- Complete any tasks not filled by other workers, including bussing, delivering food, etc.
- Build positive relationships with the regulars
- Provided excellent customer service to ensure guest satisfaction and comfort.
- Maintained cleanliness of dining area, including tables and utensils.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted and seated guests promptly at Jeffrey's Grill and Catering.
- Supported special event coordination by preparing dining areas accordingly.
- Provided excellent customer service during events and catered functions.
- Assisted in serving food and beverages efficiently to guests.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Server
The Groves
Goodyear, AZ
12.2024 - 03.2025
- Delivered meals to residents promptly and courteously.
- Assisted in setting up dining areas for meal service.
- Collaborated with kitchen staff to ensure accurate orders.
- Responded to resident inquiries regarding menu options.
- Maintained cleanliness and organization of dining spaces.
- Supported new staff by training in meal service procedures.
- Provided companionship and engaged residents during mealtime conversations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Social Work
Northern Arizona University
Flagstaff, AZhigh school - undefined
Youngker High School
Buckeye, AZ10.2025
high school - undefined
Glacier High School
Kalispell, MT06.2022
Skills
- Busser
- Catering
- Host/Hostess
- Restaurant Experience
- Serving Experience
- Food Preparation
- Customer service
- Strict scheduling (4 years)
- Problem solving
- Adaptability to change
- Positive and professional
- POS operation
- Strong work ethic
- Server training
- Food running
- Guest engagement
Timeline
Server
The Groves
12.2024 - 03.2025
Server/Hostess/Busser/caterer
jeffrey's grill and catering-Carmel-by-the-Sea
06.2022 - Current
high school - undefined
Youngker High School
high school - undefined
Glacier High School
Social Work
Northern Arizona University