Summary
Overview
Work History
Education
Skills
Timeline
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Maddox Buchanan

Tucson

Summary

Dynamic Shift Leader at Dirty Dough with a proven track record in enhancing customer satisfaction and maintaining high safety standards. Skilled in POS system operation and cash handling, I effectively trained teams and managed inventory, ensuring efficient operations and quality control. My positive attitude and leadership foster a collaborative work environment.

Overview

1
1
year of professional experience

Work History

Shift Leader

Dirty Dough
06.2024 - 07.2025


  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food preparation, production, and plating for quality control.
  • Served consistent portions following recipes and control standards.
  • Monitored food inventory and supplies to prevent waste.

Education

Ironwood Ridge Highschool
Tucson, AZ

Skills

  • Safety processes and procedures
  • Professional appearance
  • Team collaboration and leadership
  • Positive attitude
  • Flexible schedule
  • POS system operation
  • Cash handling
  • Inventory counts

Timeline

Shift Leader

Dirty Dough
06.2024 - 07.2025

Ironwood Ridge Highschool

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Maddox Buchanan