Overview
Work History
Education
Skills
Timeline
Generic

Madeleine Brown

Tempe,AZ

Overview

6
6
years of professional experience

Work History

Barista

Dutch Bros
01.2024 - Current
  • Prepare and serve high quality beverages to customer satisfaction while upholding company standards.
  • Consistently display exceptional customer service and build rapport to create a welcoming atmosphere.
  • Maintain a clean, orderly, and task driven work environment to ensure efficient speed of workflow.
  • Foster strong collaboration and clear communication among staff to build a workplace dynamic that values individual strengths and creates seamless cooperation.

Front Desk Receptionist

Flagstaff Aquaplex
05.2023 - 05.2024
  • Provided exceptional customer service through efficient check-in, warm phone greetings, and resolution of customer issues ensuring smooth transactions that enhanced the overall visitor experience.
  • Navigated the city-wide computer system to manage guest records, memberships, event scheduling, and coordination with clients, companies, and City of Flagstaff supervisors.
  • Arranged, coordinated, and planned meetings and events by managing setup, takedown, and on-site supervision to ensure smooth execution and timely completion.
  • Oversaw a wide range of clerical work involving filing, recordkeeping, and documentation to maintain an organized and accurate office system.

Daycare Worker

Flagstaff Aquaplex
01.2023 - 05.2024
  • Created a safe and welcoming environment for kids of all ages, fostering trust and encouraging positive social interaction.
  • Implemented interactive and engaging activities to foster imagination and enhance stimulation.
  • Streamlined systems to support daily operations such as attendance and check-out, payment processing, and upkeep of a clean, organized daycare space.
  • Developed strong relationships with parents through open communication and collaboration within their child's specific needs and desires.

Swim Instructor

City Of Flagstaff
05.2022 - 05.2024
  • Lesson planning multiple fun and engaging swim classes for students varying in ages and skill levels each day.
  • Created a safe, open learning environment personalized to every individual's unique learning needs and abilities.
  • Improved swimmer confidence by providing consistent attention, positive reinforcement, and constructive feedback on technique.
  • Maintained CPR, First Aid, and Water Safety Instructor certifications to ensure safety and preparedness for any situation during a lesson.

Lifeguard

Flagstaff Aquaplex
02.2020 - 12.2022
  • Learned and maintained proficiency in skills such as First Aid and CPR to offer individuals in distress optimal care.
  • Provided a safe environment for patrons to swim while strictly enforcing pool rules.
  • Reacted quickly to emergency situations using appropriate rescue techniques based on individual needs and circumstances.
  • Maintained a clean and safe facility, performing essential quality assurance tasks on a daily basis.

Education

Bachelor of Science in Design - Interior Design

Arizona State University
Tempe, AZ
05-2027

Skills

  • Communication
  • Customer Service
  • Team Work
  • Adaptability
  • Time Management
  • Organization
  • Attention to Detail
  • Problem Solving

Timeline

Barista

Dutch Bros
01.2024 - Current

Front Desk Receptionist

Flagstaff Aquaplex
05.2023 - 05.2024

Daycare Worker

Flagstaff Aquaplex
01.2023 - 05.2024

Swim Instructor

City Of Flagstaff
05.2022 - 05.2024

Lifeguard

Flagstaff Aquaplex
02.2020 - 12.2022

Bachelor of Science in Design - Interior Design

Arizona State University

Similar Profiles

CREATE PROFILE
Madeleine Brown