Madina Ryssaldinova
Tempe
Summary
Versatile professional with broad expertise across multiple domains at W Coffee, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and improve service quality through effective coaching and conflict resolution. Expert in coffee brewing and classroom management. Fluent in Russian, Kazakh, and English.
Overview
2
2
years of professional experience
Work History
Teaching Assistant
Aqtobe State Art School
Aqtobe
08.2022 - 12.2022
- Provided feedback on student's artwork during class sessions.
- Instructed classes on drawing basics such as shading techniques and color theory.
- Maintained inventory of art supplies such as canvases, frames, brushes, paper.
- Supported classroom teacher in managing a diverse classroom of students.
- Helped students master assignments and reinforced learning concepts presented by teachers.
Manager
W Coffee
Aqtobe
05.2022 - 12.2022
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
Barista
W Coffee
Aqtobe
06.2021 - 04.2022
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Education
High School Diploma -
School-Gymnasium #9
Shaykenova Street 51A05-2022
GED -
Aqtobe State Art School
Abulkhair-Khan Ave 8106-2022
Bachelor of Arts - Animation
Arizona State University
Tempe Campus12-2026
Skills
- Customer service
- Conflict resolution
- Support for special needs
- Coffee preparation
- Multitasking and organization
- Cleanliness standards
- Art instruction
- Classroom management
- Time management
- Fluent in Russian, Kazakh, English
Languages
Russian
First Language
English
Advanced (C1)
C1
Kazakh
Upper Intermediate (B2)
B2
Affiliations
- ASU volunteer
- Former officer of the Central Asian Student Association (C.A.S.A)
Accomplishments
- Graduated from Aqtobe State Art School with honors
- 2021 winter art exhibition
- 2022 Honors Art Exhibition
Timeline
Teaching Assistant
Aqtobe State Art School
08.2022 - 12.2022
Manager
W Coffee
05.2022 - 12.2022
Barista
W Coffee
06.2021 - 04.2022
High School Diploma -
School-Gymnasium #9
GED -
Aqtobe State Art School
Bachelor of Arts - Animation
Arizona State University
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