Madison Byrd
Maricopa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Assistant
Amaya Tint Llc
06.2023 - Current
- Coordinated cross-functional communication to enhance project alignment and efficiency.
- Developed and maintained comprehensive documentation for ongoing projects and team initiatives.
- Streamlined administrative processes, improving workflow efficiency across multiple departments.
- Provided strategic support in scheduling meetings, managing calendars, and prioritizing tasks effectively.
- Evaluated existing procedures, recommending enhancements to optimize resource allocation and productivity.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Delivery Driver
Instacart
11.2021 - Current
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Checked tires for proper inflation before leaving on each route.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Maintained accurate records of goods delivered and collected payments as required.
- Monitored fuel level throughout shift and refueled when necessary.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Assistant Manager
The new hq
01.2015 - 07.2021
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
Maricopa High School
05.2014
Skills
- Troubleshooting
- Proactive self-starter
- Basic math
- Data organization
- Task prioritization
- Strong task management
- Excellent communication
- Effective team collaboration
- Meticulous attention to detail
- Team leadership
- Relationship management
Timeline
Assistant
Amaya Tint Llc
06.2023 - Current
Delivery Driver
Instacart
11.2021 - Current
Assistant Manager
The new hq
01.2015 - 07.2021
High School Diploma -
Maricopa High School
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