MADISON CORONA
Tucson
Summary
Dynamic and dedicated professional with extensive experience in animal welfare, equine care, and staff training. Proven ability to lead teams, ensure safety compliance, and deliver exceptional service in high-pressure environments. Skilled in equine first aid, emergency response, and creating safe, engaging experiences for animals and guests.
Overview
16
16
years of professional experience
Work History
Supervisor
University of Arizona
Tucson
08.2024 - Current
- Delivered exceptional guest experiences through attentive service and fast problem-solving.
- Trained new employees to follow health protocols and maintain customer satisfaction.
- Maintained a clean and sanitary work environment.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Supervisor
Starbucks
Tucson
03.2023 - 07.2024
- Led a team of baristas, maintaining efficiency, safety, and positive morale.
- Trained staff in customer service, equipment use, and safety procedures.
- Maintained product quality and cleanliness of work areas.
Animal Enforcement Officer
City of Houston
Houston
04.2022 - 02.2023
- Responded to reports of animal cruelty and neglect.
- Collaborated with vets, rescues, and the public to promote humane care.
- Conducted investigations, issued citations, and ensured legal compliance.
- Assisted in the capture of stray animals using humane trapping techniques.
- Ensured proper enforcement of safety regulations and laws.
- Inspected premises for compliance with state laws and regulations concerning animal care and welfare.
Horseback Riding Instructor
Paloma Trails
Katy
01.2022 - 01.2023
- Taught private and group riding lessons for youth.
- Created lesson plans and facilitated horse camps.
- Performed daily barn chores, grooming, and feeding routines.
- Ensured safety protocols were followed at all times during lessons and other activities involving horses.
- Assisted in the training of horses, including ground work and riding instruction.
Horticulture Technician
SeaWorld San Antonio
San Antonio
07.2021 - 12.2021
- Maintained animal exhibit landscapes using sustainable practices.
- Maintained and repaired fences, benches, and other hardscape structures.
- Educated staff and visitors on environmental conservation practices within the grounds.
- Used heavy equipment, mowers, and trimmers safely to prevent accidents.
Supervisor
Starbucks
Tucson
09.2020 - 05.2021
- Led a team of baristas, maintaining efficiency, safety, and positive morale.
- Trained staff in customer service, equipment use, and safety procedures.
- Maintained product quality and cleanliness of work areas.
Head Horse Wrangler / Ranch Manager
Ripple Creek Lodge
Meeker
04.2020 - 09.2020
- Managed 35 horses for trail rides and outfitting trips.
- Led backcountry camping and ensured guest safety.
- Oversaw horse care, tack, feeding, and training.
- Operated trailers and heavy machinery for horse and camp transport.
- Responded quickly to any emergency situations involving injured animals or riders.
- Demonstrated excellent problem solving skills when dealing with difficult situations.
Volunteer Horse Caretaker / Barn Hand
Double Run Farms
Leland
04.2018 - 04.2020
- Provided daily care for horses, including feeding, grooming, and exercising them.
- Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
- Assisted with the administration of medications to horses as needed.
- Cleaned tack and equipment used for riding activities.
Bar Manager
Oz the Experience
Myrtle Beach
01.2019 - 03.2020
- Managed bar operations, inventory, and staff.
- Maintained compliance with safety and alcohol regulations.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Detention Officer / 911 Telecommunications
Brunswick County Sheriff's Office
Bolivia
04.2018 - 02.2020
- Maintained facility safety, processed reports, and responded to emergencies.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Enforced disciplinary action when appropriate according to established guidelines.
- Supervised inmates during recreational activities, providing guidance when needed.
Volunteer Horse Caretaker
The Grace Foundation
El Dorado Hills
01.2009 - 01.2013
- Trained rescue horses and supported behavior rehab.
- Provided daily care for horses, including feeding, grooming, and exercising them.
- Assisted with horse lessons, outreach programs, and horse shows.
- Trained new staff members in proper horse care procedures.
Education
Bachelor of Science - Ecology and Conservation Biology
Arizona State University
Tempe, AZ01.2026
High School Diploma -
El Dorado High School
Placerville, CA01.2013
Skills
- Equine first aid and handling
- Riding instruction and lesson planning
- Barn and ranch management
- Trail ride leadership
- Trailer hauling and heavy machinery operation
- Animal welfare and enforcement
- Youth program facilitation
- Staff supervision and training
- Grooming and tack maintenance
- Emergency response
- CPR/first aid certified
- Calm demeanor
References
Available upon request.
Languages
Spanish
Professional
American Sign Language
Limited
Timeline
Supervisor
University of Arizona
08.2024 - Current
Supervisor
Starbucks
03.2023 - 07.2024
Animal Enforcement Officer
City of Houston
04.2022 - 02.2023
Horseback Riding Instructor
Paloma Trails
01.2022 - 01.2023
Horticulture Technician
SeaWorld San Antonio
07.2021 - 12.2021
Supervisor
Starbucks
09.2020 - 05.2021
Head Horse Wrangler / Ranch Manager
Ripple Creek Lodge
04.2020 - 09.2020
Bar Manager
Oz the Experience
01.2019 - 03.2020
Volunteer Horse Caretaker / Barn Hand
Double Run Farms
04.2018 - 04.2020
Detention Officer / 911 Telecommunications
Brunswick County Sheriff's Office
04.2018 - 02.2020
Volunteer Horse Caretaker
The Grace Foundation
01.2009 - 01.2013
Bachelor of Science - Ecology and Conservation Biology
Arizona State University
High School Diploma -
El Dorado High School
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