Madison Keppley
Phoenix
Summary
Dynamic professional with a proven track record at MDI Rock, adept in vendor invoice processing and fostering strong vendor relationships. Excelled in roles requiring auditing proficiency and exceptional problem-solving skills, enhancing financial accuracy and customer satisfaction. Demonstrated ability to train peers, showcasing leadership and financial expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
MDI Rock
10.2023 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared vendor invoices and processed incoming payments.
- Evaluated financial records to detect errors and discrepancies.
Sales Coordinator
MDI Rock
07.2022 - 10.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted in creating written, video, and image content for marketing channels.
- Established lasting customer relationships using active listening and problem-solving skills.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
Dispatch Coordinator
MDI Rock
01.2020 - 08.2021
- Coordinated dispatching of multiple drivers to accomplish daily delivery requirements.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Worked closely with customers to effectively resolve issues and complaints.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Provided training and guidance to new dispatchers.
Server
Olive Garden
08.2016 - 11.2019
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Poston Butte High School
Queen Creek, AZ05-2016
Skills
- Transaction entry
- Auditing proficiency
- Payment verification
- Budgeting proficiency
- Bill payment
- Purchase order management
- Vendor invoice processing
- Payment scheduling
- Financial statement analysis
Certification
- Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT).
Timeline
Accounts Payable Clerk
MDI Rock
10.2023 - Current
Sales Coordinator
MDI Rock
07.2022 - 10.2023
Dispatch Coordinator
MDI Rock
01.2020 - 08.2021
Server
Olive Garden
08.2016 - 11.2019
High School Diploma -
Poston Butte High School
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