

Dedicated and adaptable professional with a dedicated background in victim advocacy and crisis response. Known for effective communication and empathy, contributing to successful case management and support for victims.
Process case files and document victim information in internal databases, initiate contact to explain initial appearance hearings, and educate victims on their rights, including victim impact statements. Provide court support, respond to inquiries with updates on defendants and case status, coordinate release notifications, and prepare unserved orders of protection to promote compliance and victim safety.
Conducted legal research to support cases while organizing and maintaining client files. Assisted attorneys in preparing legal documents and drafting correspondence under supervision. Supported trial preparation by assembling exhibits and evidence, and communicated with clients to gather information and coordinate scheduling.
Provided on-scene crisis response support to victims at the request of law enforcement, offering immediate resources and assistance. Guided victims through necessary forms, ensured access to safe support, and conducted follow-up outreach. Demonstrated strong crisis management, empathy, and effective response in high-stress, on-call situations.
Assisted in processing reports and maintaining accurate records while supporting staff with data entry. Organized and managed files for easy access, handled document filing and recordkeeping, inputted data into spreadsheets for tracking, and supported special projects as needed.
Supported case management operations by conducting house visits and engaging with clients while applying risk management strategies. Administered and interpreted drug and alcohol tests, assisted with revocation processes, maintained accurate documentation, and communicated effectively with clients and law enforcement.