Madison Mendoza
Phoenix
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for adaptability across various tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Phoenix
10.2023 - Current
- Developed positive customer relationships through friendly greeting and excellent service.
- Monitored expiration dates on food items for freshness assurance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
Sandwich Artist
Capriotti's
Henderson
05.2023 - 08.2024
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Birthday Party Host
Bumble Bee Cafe
Elgin
11.2021 - 06.2022
- Provided exceptional customer service, building positive relationships with clients and guests.
- Set up decorations, balloons, and other materials for the celebration.
- Displayed excellent problem solving skills when dealing with unexpected issues that arose during the party.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed check-in process for parents or guardians of young guests.
Education
Bachelor in Health Care Administration - Health Care Administration
Grand Canyon University
Phoenix, AZ04-2026
High School Diploma -
Hampshire High School
Hampshire, IL05-2022
Skills
- POS systems
- Upselling techniques
- Attention to detail
- Social media expertise
- Adaptability and flexibility
- Positive attitude
- Willingness to learn
- Dependable and reliable
Certification
- Food Handler Certification
Timeline
Team Member
Chick-fil-A
10.2023 - Current
Sandwich Artist
Capriotti's
05.2023 - 08.2024
Birthday Party Host
Bumble Bee Cafe
11.2021 - 06.2022
Bachelor in Health Care Administration - Health Care Administration
Grand Canyon University
High School Diploma -
Hampshire High School
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