Madison Ney
Scottsdale
Summary
Professional with high standards and results-driven approach, prepared for role any role. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
8
8
years of professional experience
Work History
Office Manager
Loyalty Pools
02.2024 - Current
- Managed scheduling and resource allocation for staff, ensuring optimal coverage and service delivery.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Bakery Manager
Kroger
01.2018 - Current
- Assisted in daily operations, ensuring compliance with health and safety regulations.
- Learned bakery equipment usage and maintenance to support production efficiency.
- Developed understanding of inventory management processes for ingredient sourcing.
- Supported team in preparing and packaging baked goods for customer orders.
- Supervised daily bakery operations, ensuring adherence to quality standards and safety protocols.
Education
BBA - Business Management
Grand Canyon University
Online04-2025
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Administrative support
- Mail handling
- Scheduling
Timeline
Office Manager
Loyalty Pools
02.2024 - Current
Bakery Manager
Kroger
01.2018 - Current
BBA - Business Management
Grand Canyon University
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