Madison Phelps
San Tan Valley
Summary
A dynamic leader with a proven track record at Queen Creek Unified School District, adept in strategic planning and facilitation techniques. Excelled in staff management and community outreach. Skilled in conflict resolution and adaptability, fostering significant improvements in team dynamics and client/ parent satisfaction. I love being a team player and inspiring those to be creative and always have new ideas for improvement flowing. I thrive in an evolving and fast-paced environment where my daily tasks and goals are always changing and growing. Children have always been my first love and passion, but I am always growing/evolving in my skills and interests. I hope to be the right fit for your team, and I thank you for your time!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Before and After School Facilitator
Queen Creek Unified School District
06.2022 - Current
- Facilitated collaborative workshops by engaging participants in open discussions to enhance team dynamics.
- Implemented assessment tools to gauge participant understanding and progress.
- Identified areas in need of improvement and implemented solutions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly and how we ran our site.
- Improved client satisfaction by tailoring facilitation techniques to meet diverse group needs.
- Streamlined event planning processes, resulting in smoother operations and positive participant feedback.
- Planned and carried out many events and parties for the children monthly.
- Plan monthly and weekly calendars before all activities/ parties/ crafts/ etc.
- supervised my staff and ran my site for almost 3 years.
- Planned and prepared for all camps held every school break while kids were out of school.
- Problem-solved and accommodated all parents and their kid's specific needs while in our care.
- produced specific reward programs for our special needs children and those who may have had behavioral issues to set them up for success while in our program.
- learned amazing leadership goals and what it takes to run my project/site and help my staff succeed as well while under my supervision.
- Held bi-weekly meetings with my staff to make sure we were always on the same page as a team, as our site was always growing and changing.
- Worked closely alongside eight other facilitators who ran their sites at their elementary schools as well.
- Worked daily with Word and Google Docs and goo Google Calendar, Excel, and other office-style apps.
- Communicated daily/ weekly via email with Parents, staff, and other Queen school district staff.
Special Needs Nanny
Megan Brazil (mother) A Brighter Avenue (company)
02.2020 - 06.2021
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Enhanced communication skills for non-verbal children through consistent use of sign language and visual aids and tablet use.
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Maintained open lines of communication with parents, providing regular updates on their child''s progress as well as discussing any concerns or suggestions for improvement.
- Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.
- Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.
- Adapted learning materials to suit each child''s unique abilities while maintaining alignment with educational standards and IEP goals.
- Boosted children's self-esteem through consistent positive reinforcement and engaging activities tailored to individual needs.
- Nurtured safe and inclusive environment, allowing children to explore and interact without barriers.
- Implemented structured routines to reduce anxiety and improve behavioral responses in stressful situations.
- Managed daily schedules to ensure timely medication and meal intake, improving overall health and routine stability.
- Enhanced children's emotional well-being by establishing secure and trusting environment.
- Enhanced sensory integration with tailored activities, reducing discomfort and improving focus.
- Collaborated with parents to establish and maintain a routine, fostering a stable and nurturing environment.
- Adapted play activities to be both fun and therapeutic, aiding in physical and cognitive development.
- Prepared meals and snacks and fed clients.
- facilitated in-home schooling with child
Dietary Aide
Orem Rehabilitation And Skilled Nursing
08.2019 - 02.2020
- Utilized dietary management software to track patient meal plans and dietary restrictions.
- Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
- Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
- Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
- Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Discarded outdated food products and maintained waste disposal procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Improved patient nutrition with carefully planned and prepared meals according to dietary needs.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
High School Diploma -
Benjamin Franklin High School
Queen Creek, AZ05-2019
Skills
- Strategic planning
- Facilitation techniques
- Staff management
- Community outreach
- Agenda setting
- Assertiveness
- Operations management
- Feedback delivery
- Task delegation
- Meeting management
- Advocacy
- Excellent communication
- Teamwork and collaboration
- Time management
- Attention to detail
- Active listening
- Written communication
- Conflict resolution skills
- Meeting facilitation
- Relationship building
- Public speaking
- Decision-making
- Organizational skills
- Team building
- Problem-solving
- Multitasking Abilities
- Document preparation
- Conflict mediation
- Multitasking
- Task prioritization
- Teamwork
- Reliability
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Situational awareness
- Legal document preparation
- Goal setting
- Crisis intervention
- Adaptability
- cleaning and organization
Certification
- AZ Driver's License
- CPR/AED Certification
- First Aid Certification
- Article 9 Certification
- Fingerprint clearance card holder
Languages
English
Native or Bilingual
Timeline
Before and After School Facilitator
Queen Creek Unified School District
06.2022 - Current
Special Needs Nanny
Megan Brazil (mother) A Brighter Avenue (company)
02.2020 - 06.2021
Dietary Aide
Orem Rehabilitation And Skilled Nursing
08.2019 - 02.2020
High School Diploma -
Benjamin Franklin High School
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